baychef
Silver Member
- 2,882
Remember when we were recently talking about our shows that would not close? Well my June 3rd show was rolled into July, she finally contacted me and ordered one thing to cover her free products and nothing else. Not a problem. This was submitted July 31st (I know...) then I saw that if I did not submit about $300 more in sales, I would lose out on $767 because I would not make AD payment...but TL level. All else was green, so I ordered enough to get my organization sales to AD.
The show that closed late had a declined card...:cry:. Called the guest on August 1st. She replied yesterday and resolved the credit card. Apparently I missed the fact that if shows were not resolved by 10 pm on August 1st, they would not count for July.
Imagine my mood (and blood running cold) when I found out that this show was put in on August's commission.
I was so but "complained up" to my director. She suggested I e-mail Amy Neal (our ED sales person) and ask HO to consider letting us have more than 22 hours to resolve a credit card.
Yes, I see ALL of my errors and my behind is sore from me kicking myself.
If any of you agree, could you e-mail HO as well to ask if we could have a little more time to resolve a card?
July is and remains my worst month for getting people to close shows, etc. And with vacations and the last minute debate on Capital Hill...that had made many more very nervous about their credit cards. Or is it just me shivering in fear?:bugeye:
The show that closed late had a declined card...:cry:. Called the guest on August 1st. She replied yesterday and resolved the credit card. Apparently I missed the fact that if shows were not resolved by 10 pm on August 1st, they would not count for July.
Imagine my mood (and blood running cold) when I found out that this show was put in on August's commission.
I was so but "complained up" to my director. She suggested I e-mail Amy Neal (our ED sales person) and ask HO to consider letting us have more than 22 hours to resolve a credit card.
Yes, I see ALL of my errors and my behind is sore from me kicking myself.
If any of you agree, could you e-mail HO as well to ask if we could have a little more time to resolve a card?
July is and remains my worst month for getting people to close shows, etc. And with vacations and the last minute debate on Capital Hill...that had made many more very nervous about their credit cards. Or is it just me shivering in fear?:bugeye: