wadesgirl
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wadesgirl said:I missed the FD call yesterday, I know they said it is recorded for a month but how long did it last? Does anyone have any notes they would like to share?
janetupnorth said:I just have to chime in that I keep seeing this thread and thinking...
"What Fire Dept. call?" Did I miss a call?!
A "Missed FD Call" is an abbreviation for a missed "Follow-Up and Demonstration" call. This is a call that a consultant from Pampered Chef makes to follow up with a potential customer after a demonstration of our products.
During a "Missed FD Call," it is important to ask clarifying questions to fully understand the customer's needs and preferences. Some ways to clarify questions include repeating back the customer's response, asking additional open-ended questions, and summarizing the information discussed.
Yes, it is highly encouraged to share notes with other consultants after a "Missed FD Call." This allows for better collaboration and understanding of the potential customer's needs, which can lead to a more successful follow-up and ultimately, a sale.
If you have missed a "Missed FD Call" with a potential customer, it is important to reach out as soon as possible and apologize for the missed call. Offer to reschedule at a time that is convenient for the customer.
To improve your "Missed FD Call" techniques, it is important to listen actively, ask open-ended questions, and take detailed notes during the initial demonstration. Additionally, seeking feedback from other consultants and practicing with role-playing scenarios can also help to improve your skills in this area.