mommyhugz1978
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Pampered Laura said:eeek. Stop the presses. I just got a phone call from the Home Office. Apparently the home office has a lurker on the board and/or someone emailed them my post about "who to contact" LOL
She asked me to NOT encourage an email campaign. She did say that personal letters were welcome, and that creative/concrete/constructive ideas were best.
I would expect that they would have lurkers....they would be crazy not too....can you imaging all of the laughing from the person whose job it is to sit and read these messages all day? I bet it drives their co-workers nuts! either that or they are in a sound-proof room!DebbieJ said:Yes, the HO has lurkers on the major boards out there, including this one. I've also gotten phone calls after being told by the Solution Center to EMAIL them about some shipping issues (this was before FedEX). I posted to tell everyone to email as well and then my phone was ringing!!
hoosierchef said:I emailed her and told her that I hoped that she would continue to sell to us the items that don't have the PC logo on them. Most of which are the postcards and most of the stickers, which is what I use.
Pampered Laura said:I want that job... to get paid to monitor Pampered Chef talk. How cool would that be? LOL
pamperedgirl3 said:I was just thinking that! I'd love to get paid to sit around & read these messages every day--considering I do that already & don't get paid!
pamperedgirl3 said:I was just thinking that! I'd love to get paid to sit around & read these messages every day--considering I do that already & don't get paid!
Pampered Laura said:. She was really sweet and listened to my concerns (and some of the concerns that you guys have expressed here) and assured me that it was not an easy thing, and that there's more to it than just that.
From what I got from the conversation, I think they have marketing and business ideas to see to, and that it's really not a personal thing between the Home Office and Nancy herself...it's just "time" to move on, I guess.
pamperedlinda said:I would expect that they would have lurkers....they would be crazy not too....can you imaging all of the laughing from the person whose job it is to sit and read these messages all day? I bet it drives their co-workers nuts! either that or they are in a sound-proof room!
pamperedgirl3 said:I was just thinking that! I'd love to get paid to sit around & read these messages every day--considering I do that already & don't get paid!
I'm really bad at shutting down my computer at night, and one morning I got up to check new posts and I had a private message asking me if I was really on at 3 am. Nah, just too lazy!!
Pampered Laura said:eeek. Stop the presses. ....Soo... I'm jumping on the "Productive Train". Getting my thinking cap on to come up with lots of ideas that I want them to share with Merrill to get what we want out of them. Who's with me?
It drives my husband NUTS!
hoosierchef said:
Sorry Laura....have to disagree with this one. She's getting paid to smooth things out and to pretend to care what our feelings are. Sure there's more to it, but time and time again.....all you see is Big Business pushing out the little guy!
I say continue the emails and phone calls......
Of course they want it to stop. They realize they've screwed up! Our phone calls and emails are just reminding them of that! We do have a voice and we have a right to express our opinions. We are as much as part of this company as the HO execs!
PS ~ Laura, this is nothing against you personally.....k??
At least, they had that choice. Now, the choice has been made for them. I don't like a selection of A, B and C where A and C aren't available.AJPratt said:I have to admit that I know some consultants who have never ordered from Nancy's or just don't care for that style.
varga11 said:I really hope that they spoke to consultants before ending the contract and not just had it be a higher end decision. I doubt it through.
The_Kitchen_Guy said:At least, they had that choice. Now, the choice has been made for them. I don't like a selection of A, B and C where A and C aren't available.
Pampered Laura said:eeek. Stop the presses. I just got a phone call from the Home Office. Apparently the home office has a lurker on the board and/or someone emailed them my post about "who to contact" LOL
She asked me to NOT encourage an email campaign. She did say that personal letters were welcome, and that creative/concrete/constructive ideas were best.
See, I called this morning to lodge a complaint. I asked the best route to take --- email vs. phone. The Solution Center told me "Please don't call, that clogs up our queue"... and that EMAIL was the best route to take in voicing our opinion on this, but apparently that is wrong wrong wrong.
The home office has noted that the field is not happy - but it's not going to change. Here's what we CAN do to move forward and be productive. We need to let the home office know what we DO want, instead of what we don't.
Email through CC>Managing Your Business>Home Office Emails>Licensed Vendors>
My business failed after I lost my number one client, and I can tell you from experience, after six months, there will be little chance of Nancy being able to suddenly put her infrastructure back into place. Business life just doesn't work that way. Employees move on, office and warehouse areas get sublet, contracts with suppliers are terminated - it isn't a switch you can just turn on and off.ivykeep said:It also doesn't mean that they can't change back... perhaps PC isn't willing to change their mind right now, but 6 months from now if there are specific problems or complaints that may change.
The_Kitchen_Guy said:My business failed after I lost my number one client, and I can tell you from experience, after six months, there will be little chance of Nancy being able to suddenly put her infrastructure back into place. Business life just doesn't work that way. Employees move on, office and warehouse areas get sublet, contracts with suppliers are terminated - it isn't a switch you can just turn on and off.
There are two chances of TPC changing their minds in 6 months, and Slim is on a diet.
ivykeep said:I know how that is -- worked for my Dad's company for 10 years and we went under when we not only lost our largest client, but they deliberately tried to put us under and ultimately successed after they "settled" our breach lawsuit and paid off our attorney to put through a bad second contract (long, nasty story -- done by a large grocery store chain in our area that I refuse to go into and cringe when I host a party and see their logo on any of the ingredients).
Taught me that no matter how great a client is, you can't put all your eggs in one basket because in any business relationship the relationship can end at any time (one company goes out of business or changes direction). Unless you are the same company there is no loyalty in the business world if the winds of change are blowing.
Nancy CAN stay in business by marketing her products to other companies (maybe other direct selling companies) and just keeping the logo out of things. Yes, it's a huge blow to her and sadly the HO's decision affects a lot of lives, but since there is no reason why consultants who like Nancy's products can't keep buying from her and since she can work to build other business if she chooses, she may still be in a position to re-grow.
As a general rule, you should always look at your business and keep it diverse. Anytime it's going to go under with the loss of one client you are too focused and need to diversify or at least have a contingency plan if you do lose them. I learned that the very hard and painful way.
The e-mail from HO states that Nancy's, a line of products offered by Pampered Chef, will no longer be available after August 31st. This means that customers will no longer be able to purchase Nancy's products from Pampered Chef.
The specific reason for Nancy's closing has not been disclosed. However, it is likely due to a business decision made by Pampered Chef.
No, all Nancy's products will be discontinued as of August 31st. Pampered Chef will no longer offer them for sale.
Yes, according to the e-mail from HO, Merrill will be the exclusive provider of Pampered Chef products. This means that all Pampered Chef products will only be available through Merrill, and no longer through Nancy's or any other retailer.
The exclusivity with Merrill will begin on August 31st, the same date that Nancy's products will be discontinued. From that point on, Merrill will be the only retailer offering Pampered Chef products.