cheftiffany
- 16
Hey I got this notice today from my NED and wanted to pass it on in case you all didn't get the same info.
Hi everyone,
Just a quick email to let you know that you many want to do some Customer Care calls to those that had charged their orders in Dec and early this month. It seems that some cards are being double charged or have random charges on them from Pampered Chef. I would make CALLS to alert them of this problem and that you are available to help them solve the problem if their card did indeed incur wrong charges.
This is just a heads up to be proactive in this situation rather than have an irate customer because of the wrong charges.
Check your own cards to see if this might have also happened to you! You may want to alert your TEAM as well. We thought this was just few that were effected but now it seems more people are realizing this issue.
Darla
Darla Oelmann
National Executive Director, Trainer & Coach
Hi everyone,
Just a quick email to let you know that you many want to do some Customer Care calls to those that had charged their orders in Dec and early this month. It seems that some cards are being double charged or have random charges on them from Pampered Chef. I would make CALLS to alert them of this problem and that you are available to help them solve the problem if their card did indeed incur wrong charges.
This is just a heads up to be proactive in this situation rather than have an irate customer because of the wrong charges.
Check your own cards to see if this might have also happened to you! You may want to alert your TEAM as well. We thought this was just few that were effected but now it seems more people are realizing this issue.
Darla
Darla Oelmann
National Executive Director, Trainer & Coach