alidafrizzell
Gold Member
- 206
A few days ago I had a message from a customer. I will add that she has placed one order with me online is on my newsletter list... I thought it was quite "unique"A week ago I was doing some cleaning and had a few dirty dished is the sink when I decided to scald what I was cleaning....long story short, my ice cream scoop caught some of the running, scalding water and exploded, hitting me in the side AFTER it hit my chopper and took a piece out of it! I was wondering if there is any way the company would possibly replace the two items for me. I donned two bruises for a week, could not figure out what hit me until TWO rooms away, I found the plastic piece and the metal piece that blew out of the end of my ice cream scoop. Just thought I would ask you and see what you think....it could only happen to me Thanks ~ DEBMy Response...
Good Morning Deb!
Oh my goodness! I have heard alot of stories before but I have to admit this is a new one! The food chopper could possibly be replaced if you have purchased it with in the past 5 years. Did you get that through me? If so I can track it for you. If not we have to attempt to do it through home office. The ice cream scoop sounds like it is the older version of the Ice cream scoop. That would not be not be guaranteed any longer. It only had a one year on it and the new one has been out for at least two years now. Let me know on the chopper and we can go from there. No, I don't think I got it from you, don't remember exactly when or who I got it from. I know, it's a freaky story, isn't it? I thought I had been shot, it sounded just like a gun and I was blinded by the white powder it left off. You should have seen me trying to find the culprit...took me forever to look two rooms away for the ammo...LOL!!! I had a T-shirt and a sweatshirt on and it left two bruises in my side. I was so thankful it didn't get my eyes, with that power, I'm sure it would have taken an eye out, that' for sure. It's something I will never forget! I really use my chopper on a regular basis and would really like to see if I could get it replaced, I will miss my ice cream scoop as well Just let me know what I need to do. Thanks ~ DebMy Response
Deb..
I am more than happy to order a new of both for you if you wish. The Ice Cream Scoop is a different one now but is actually much better than the old one and also does not have that little end you spoke of:> Your total would be $49.49. Let me know if you would like me to order this for you and I will get it going!Last message from customer...
Actually, I was hoping the company itself would replace these items.
Good Morning Deb!
Oh my goodness! I have heard alot of stories before but I have to admit this is a new one! The food chopper could possibly be replaced if you have purchased it with in the past 5 years. Did you get that through me? If so I can track it for you. If not we have to attempt to do it through home office. The ice cream scoop sounds like it is the older version of the Ice cream scoop. That would not be not be guaranteed any longer. It only had a one year on it and the new one has been out for at least two years now. Let me know on the chopper and we can go from there. No, I don't think I got it from you, don't remember exactly when or who I got it from. I know, it's a freaky story, isn't it? I thought I had been shot, it sounded just like a gun and I was blinded by the white powder it left off. You should have seen me trying to find the culprit...took me forever to look two rooms away for the ammo...LOL!!! I had a T-shirt and a sweatshirt on and it left two bruises in my side. I was so thankful it didn't get my eyes, with that power, I'm sure it would have taken an eye out, that' for sure. It's something I will never forget! I really use my chopper on a regular basis and would really like to see if I could get it replaced, I will miss my ice cream scoop as well Just let me know what I need to do. Thanks ~ DebMy Response
Deb..
I am more than happy to order a new of both for you if you wish. The Ice Cream Scoop is a different one now but is actually much better than the old one and also does not have that little end you spoke of:> Your total would be $49.49. Let me know if you would like me to order this for you and I will get it going!Last message from customer...
Actually, I was hoping the company itself would replace these items.