Updating Email

[Humble Beginnings]

Ok so I've been back getting into the business. I sent my August newsletter the first one since March (ugh) well, I had about 50 email failures come back. How would you suggest I get them back on my mailing list? Some I have phone numbers for, some I have addresses. Any ideas would be appreciated. I thought of sending a postcard asking for updated information and if they email me the information I will send them a gift (sb) but truthfully sometimes with this business I feel very ignored so can't see that working. thanks in advance!

[pampchefsarah]

Wonderful excuse to make those Customer Care calls! Hearing from you personally will get a much better response than a postcard.

"Hi Ann. This is Carol, your Pampered Chef Consultant. I just sent out my August newsletter, and it appears you've changed your e-mail address. If you give me the new one, I can update my records, and get the newsletter out to you - with all the products being discontinued and the great new recipes, I know you don't want to miss it. By the way, how are you enjoying the xxxx you bought at Jane Doe's show?"

[NooraK]

How are you sending your emails? Just through your email program? Did you look at the reasons why they came back?

I would definitely pick up the phone and call, that's a great reason to get in contact with them. I wouldn't worry about offering a gift for emailing you information though, personally I don't think the cost is worth it. I would agree that a postcard would be easily ignored, that's why I would recommend picking up the phone.

[colegrovet]

Wonderful excuse to make those Customer Care calls! Hearing from you personally will get a much better response than a postcard.

"Hi Ann. This is Carol, your Pampered Chef Consultant. I just sent out my August newsletter, and it appears you've changed your e-mail address. If you give me the new one, I can update my records, and get the newsletter out to you - with all the products being discontinued and the great new recipes, I know you don't want to miss it. By the way, how are you enjoying the xxxx you bought at Jane Doe's show?"


:thumbup: good idea. I need to do that too... :thumbup: