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mbh06
06-19-2009, 07:36 PM
Sorry me again :blushing: If I set up a show w/ an out of state friend as a catalog show. When guests place orders online how do they go in? Do I get an email and add it into PP. I am just wondering how this works.
Thanks!

esavvymom
06-19-2009, 07:39 PM
You'll get an email yes- with the details of the order. You have to go into the Show on your PWS and review the order. You'll see one of the little icons on your Show Screen that says "Web Order". Once you've acknowledged that you reviewed the order and confirmed with the host or guest the order, then it will be loaded into your P3 for that show. The order WON'T show up if you don't "review" it on your PWS.

mbh06
06-19-2009, 07:40 PM
Oh so it loads automatically for me?

esavvymom
06-19-2009, 07:41 PM
You may have to hit the Sync button in P3 to synchronize things. I can tell you for sure later today. I have to call a customer who did an online order for my show. It is the first one in a long while for me.

patty42240
06-19-2009, 07:52 PM
The best thing to do if you have a question regarding your website is call the home office and speak to one of their wonderful techs. That is what I had to do and the gentleman talked me right through it step-by-step. 1-888-687-2433

pcchefjane
06-19-2009, 10:10 PM
Always check the sales tax! We had a change in our sales tax rate on May 1st. P3 reflected the change but my PWS did not. I called HO and the three Techs I talked with (at three different times about a week apart) all told me they had not updated PWS yet. I asked how that P3 was correct if PWS was wrong and no one could tell me! Oh well! It was a mess for several shows in May and June until it kicked in. Most people were nice about it since it was only a few cents either way!

TrishPCMommy
06-19-2009, 11:00 PM
Here's what I do...
Review the orders that are placed on my website (I'm assuming you also have a personal PC website already)...
Open P3 and the catalog show the guests ordered for...
Click on the box "Copy PWS Orders"
(This will open up a 'wizard' program and walk you through the process.)
Click on your host's name and follow the directions on the screen.

If you do not have a personal website yet, guests will need to place their order directly with your host (order form or phone call) or directly with you.

esavvymom
06-20-2009, 10:42 PM
Here's what I do...
Review the orders that are placed on my website (I'm assuming you also have a personal PC website already)...
Open P3 and the catalog show the guests ordered for...
Click on the box "Copy PWS Orders"
(This will open up a 'wizard' program and walk you through the process.)
Click on your host's name and follow the directions on the screen.

If you do not have a personal website yet, guests will need to place their order directly with your host (order form or phone call) or directly with you.

I was just coming on here to tell you that step. I just finished pulling my online orders to my show in P3, so I had to refresh my memory on it.
It had been awhile.