Is iContact Experiencing Issues with HTML Formatting?

Click For Summary
SUMMARY

The forum discussion centers on issues experienced by users of iContact regarding HTML formatting when sending newsletters. A user reported difficulties in sending test messages, attributing the problem to high spam scores caused by specific wording in their newsletter content. The iContact support team indicated that the HTML code was corrupted, leading to formatting issues, particularly when users attempt to customize their newsletters. The discussion highlights the importance of avoiding certain trigger words to maintain low spam scores and suggests potential programming glitches within iContact's system.

PREREQUISITES
  • Understanding of email marketing platforms, specifically iContact.
  • Familiarity with HTML formatting in newsletters.
  • Knowledge of spam filter criteria and common trigger words.
  • Basic troubleshooting skills for email delivery issues.
NEXT STEPS
  • Research effective email marketing strategies using iContact.
  • Learn about HTML best practices for email newsletters.
  • Investigate common spam filter triggers and how to avoid them.
  • Explore troubleshooting techniques for email formatting issues.
USEFUL FOR

Email marketers, small business owners using iContact, and anyone looking to optimize their newsletter delivery and formatting.

babywings76
Gold Member
Messages
7,266
Is anyone using iContact today? I keep trying to send myself a test message and it isn't working. I'm just wondering if it's a problem for everyone, or just me.
 
I sent my newsletter earlier today with no problems.
 
  • Thread starter
  • #3
I think it's because of the content of my newsletter. I ran a spam check and it's coming up high. I can't figure out what I said that raised the flags. The regular newsletter from Mike always has a low spam count thing, but when I add my own wording to customize my intro to announce any special incentive or whatever, my wording can change the spam count if I'm not careful.I know words like "value" and "opportunity" raise the count. Any of you familiar with other word usage to avoid for the spam filters?Here's the part I added to the newsletter: It's my First Anniversary with The Pampered Chef! I have had a wonderful first year. I've enjoyed meeting many new fun and friendly people. Thank you for opening up your homes and allowing me to come in and share with you my love of cooking and of these great products. I wouldn't have a business without YOU!

To celebrate my anniversary, this month I'm giving away some extra special things to my hosts. Whether you hold either a cooking or catalog show, I will give you a Free Cookbook of your choice from our entire line of cookbooks. I'm also offering my cooking show hosts a "Free" party! You provide the guests, and I'll provide the rest--invitations, food, plates, forks, cups, napkins. I'm offering my catalog show hosts an extra $15 in free products of your choice to spend along with the other host rewards.Due to a family vacation, my availability is very limited. I only have Friday, June 26th and Saturday, June 27th available right now. Call me right away to reserve your date! Summer schedules can be crazy, and if you find that's your situation, consider holding an Express Show. I'll make a fast recipe before your guests arrive and have appetizers set up so your friends can come, eat, ask questions, shop, and leave--or linger if they want. Holding a catalog show is super easy. I'll give you everything you need to have a successful show. What a great way to get free, half-priced, and discounted items PLUS free shipping, and 10% off for a whole year! The guest special for this month is VERY good, so take advantage of it---hold a cooking or catalog show and see your rewards start to add up!
 
  • Thread starter
  • #4
I'm still having trouble w/ it. I guess I'll call iContact's tech support.I edited a few things, but it won't even save my changes:It's my First Anniversary with The Pampered Chef! I have had a wonderful first year. I've enjoyed meeting many new fun and friendly people. Thank you for opening up your homes and allowing me to come in and share with you my love of cooking and of these great products. I wouldn't be celebrating an anniversary without YOU!

To celebrate my anniversary, this month I'm giving away some extra special things to my hosts. Whether you hold either a cooking or catalog show, I will give you a Free Cookbook of your choice from our entire line of cookbooks. I'm also offering my cooking show hosts a "Free" party! You provide the guests, and I'll provide the rest--invitations, food, plates, forks, cups, napkins. Catalog show hosts: you will get an extra $15 in free products of your choice to spend along with the other host rewards.
Here are the remaining dates that I have available: Friday, June 26th
Saturday, June 27th Summer schedules can be crazy, and if you find that's your situation, consider holding an Express Show. I'll make a fast recipe before your guests arrive and have appetizers set up so your friends can come, eat, ask questions, shop, and leave--or linger if they want. Holding a catalog show is super easy. Just pass around some catalogs to friends, and with the added help of my website you'll have a "show" in no time. What a great way to get free, half-priced, and discounted items PLUS free shipping, and 10% off for a whole year! The guest special for this month is VERY good, so it'll be a great one your friends and family will want to hear about.
 
  • Thread starter
  • #5
Okay, so the guy at iContact said that the HTML code was all messed up and in the text version there weren't any spaces in between words and that's why it was not going through. He blamed Mike, but he was wrong. I retrieved a brand new newsletter from Mike and it was fine. Somehow when I made my revisions and then clicked on the save text button, it must have messed up the thing somehow. I don't quite understand how, but it did. I guess I'll have to let Mike know in case they want to look into it. Because lots of people want to edit things here and there to customize their newsletters. The iContact guy said that another month he had a lot of phone calls come in regarding this same thing. He still seemed to think it was Mike's programming, but I think somehow there is a programming glitch because like I said earlier, the plain newsletter as is from Mike works great. It's just when I try to add my own stuff and click the copy text button. I think most months when I edited things I didn't click that button figuring most people don't read the plain text versions anyway, and if they did there's really nothing wrong...it's just not all customized my way.Okay I'm rambling. Just thought I'd post an update on the off chance that someone else might run into this problem.
 

Frequently Asked Questions

What are common issues with HTML formatting in iContact?

Common issues with HTML formatting in iContact include broken links, images not displaying correctly, and inconsistent font styles. These problems can arise from incorrect HTML code or compatibility issues with email clients.

How can I troubleshoot HTML formatting issues in iContact?

To troubleshoot HTML formatting issues, start by checking your HTML code for errors using a validator tool. Additionally, preview your email in different email clients to see how it renders and make adjustments as necessary.

Is there a way to reset my HTML formatting in iContact?

Yes, you can reset your HTML formatting by clearing the existing code and starting with a fresh template. iContact also offers pre-designed templates that can help ensure proper formatting.

Are there known outages affecting iContact's HTML formatting?

Occasionally, iContact may experience outages or technical issues that can affect HTML formatting. It's best to check their official status page or contact customer support for real-time updates on any ongoing issues.

What should I do if my HTML email looks different in the preview versus the final send?

If your HTML email looks different in the preview compared to the final send, check for any inline styles or CSS that may not be supported by certain email clients. Testing your email with various email clients before sending can help identify these discrepancies.

Similar Pampered Chef Threads

Replies
2
Views
2K
Admin Greg
  • pattikake
  • Flyers and Letters
Replies
10
Views
3K
NooraK
Replies
2
Views
2K
NooraK
Replies
4
Views
2K
tpchefpattie
Replies
22
Views
4K
PChefPEI
  • wadesgirl
  • Flyers and Letters
Replies
14
Views
3K
wadesgirl
Replies
8
Views
3K
nikked
  • chefmarey
  • Flyers and Letters
Replies
4
Views
2K
tpchefpattie
  • pcsharon1
  • Flyers and Letters
Replies
4
Views
2K
tpchefpattie
Replies
6
Views
2K
PCGINA
Back
Top