Maximizing Consultant Sign-Ups: Learn From My Mistake!"

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Discussion Overview

This thread centers around experiences related to consultant sign-ups and the challenges faced when managing bookings and host specials. Participants share personal anecdotes about mistakes made in the booking process and discuss how to handle these situations with new consultants.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant, identifying as a consultant, shared their experience of signing a new consultant but forgetting to book her kick-off show off a friend's show, leading to questions about how to address the mistake.
  • Several participants expressed that if it were their fault, they would cover the cost of the host special without mentioning it to the new consultant to maintain trust.
  • Another participant mentioned that contacting the Home Office (HO) might not yield results, as they believed it was too late to make changes after closing the show.
  • Some participants recounted similar experiences where they faced issues with bookings and expressed a desire for a grace period after closing shows to make adjustments.
  • One participant noted that a new consultant could have a past host if her show was booked off a friend, sharing a positive outcome from their own experience.
  • Another participant highlighted that while the new consultant wouldn't receive booking benefits from the show, the past host could still benefit from the special.

Areas of Agreement / Disagreement

Views differ on whether to inform the new consultant about the mistake or to handle it quietly. There is no clear consensus on the best approach to take in these situations.

Contextual Notes

Participants are sharing personal experiences related to managing consultant sign-ups and the intricacies of booking shows within the Pampered Chef framework.

Who May Find This Useful

Consultants navigating similar challenges with bookings and new sign-ups may find these shared experiences relevant to their own practices.

wadesgirl
wadesgirl
Gold Member
Messages
11,383
I just signed my 4th consultant. She was at a party from last weekend but didn't sign at the show, I followed up with her and she signed then. I mentioned to my new consultant that we would book her kick-off show off her friend's show from last weekend. Well, I'm getting her invites for her kick-off show ready and I realized I closed her friends show this morning without booking the new consultant's show off hers! Should I just eat it and pay the difference? Or talk to the new consultant and let her know it slipped my mind?
 
if i could afford to, and it was truely my fault, i would eat it.
 
I would eat it too. Unless you can call HO and maybe plea bargin with them to see if they can't manually add it or something.
 
I'd call HO see if they will work with you, but I'd also just pay the difference and never even mention it to your recruit -- if you do it gets you off on a bad foot to start with and erodes her trust in you as her recruiter. Down the road you can tell her (as a coaching tip when she has recruits).The customer is always right, and someone joining your team is the ultimate customer!
 
I would just let her know what happened and let her know you are going to eat the cost of the host special. I am sure she will understand. As you know HO office wont budge on adding shows on. I am sure with this experience she will never forget to put a show in.
 
Ditto to what Jennie4PC said - HO won't do a darn thing; it's in concrete now. And I would also tell her that you "oopsed" and that you'll cover the difference.
 
ivykeep said:
I'd call HO see if they will work with you, but I'd also just pay the difference and never even mention it to your recruit -- if you do it gets you off on a bad foot to start with and erodes her trust in you as her recruiter. Down the road you can tell her (as a coaching tip when she has recruits).

The customer is always right, and someone joining your team is the ultimate customer!
Click to expand...

I second that. Maybe she won't even be interested in the special!
 
I just did the same thing, just not with a consultant. I had someone book off a show that didn't take place yet. I had it written but not on p3. I closed the show Wed late night and realized my mistake Thursday before HO opened. I called and they said it was too late.
 
Becky0216 said:
I just did the same thing, just not with a consultant. I had someone book off a show that didn't take place yet. I had it written but not on p3. I closed the show Wed late night and realized my mistake Thursday before HO opened. I called and they said it was too late.
Click to expand...

I kinda wish we had a grace period after closing a show to get to add more bookings......
 
  • Thread starter
  • #10
I figured HO wouldn't do anything. I'll be at the kick-off show so I'll talk to the past host and let her know I'll cover the difference if she wants the past host special. Good thing then, it will count fully for the new consultant's show and commission. Another good thing is that they are relatively cheap in December.
 
wadesgirl said:
I figured HO wouldn't do anything. I'll be at the kick-off show so I'll talk to the past host and let her know I'll cover the difference if she wants the past host special. Good thing then, it will count fully for the new consultant's show and commission. Another good thing is that they are relatively cheap in December.
Click to expand...

So the new consultant is doing that show as her first? If that's the case she can't have a past host anyway. Consultants can't have past hosts and we can't get credit from bookings at our shows.
 
  • Thread starter
  • #12
BethCooks4U said:
So the new consultant is doing that show as her first? If that's the case she can't have a past host anyway. Consultants can't have past hosts and we can't get credit from bookings at our shows.
Click to expand...

It's not a booking for the new consultant. A friend just had a show and we booked the new consultant's kick-off show off her friend's show. At least I was supposed to have booked it! It's the friend's past host special.
 
Yes, a consultant can have a past host if her show was booked off a friend. My new consultant did this. She booked a show off a friend, then decided to sign so it became her open house. No need to short-change that friend on the booking. Now the consultant can't get booking benefits from this show, but her past host can.I hope this new consultant does well!
 
  • Thread starter
  • #14
janetupnorth said:
Yes, a consultant can have a past host if her show was booked off a friend. My new consultant did this. She booked a show off a friend, then decided to sign so it became her open house. No need to short-change that friend on the booking.

Now the consultant can't get booking benefits from this show, but her past host can.

I hope this new consultant does well!
Click to expand...

I hope she does too! She's already on the ball for certain things! When I told her about the SAT, she already has two catalog shows going to get two shows in this month!
 

Frequently Asked Questions

What are some common mistakes made during the consultant sign-up process?

Common mistakes include not providing enough information about the benefits of joining, failing to follow up with interested individuals, and not addressing potential concerns or objections effectively. It's crucial to communicate the value of the opportunity clearly and to be available for questions.

How can I effectively communicate the benefits of becoming a Pampered Chef consultant?

Highlight the flexibility of the role, the potential for income, and the support provided by the company. Share personal success stories and testimonials from other consultants to illustrate the positive impact of joining. Use social media and personal networks to spread the word.

What strategies can I use to follow up with potential consultants?

Utilize a mix of communication methods such as phone calls, emails, and social media messages. Set reminders to follow up within a week of initial contact, and personalize your messages to address specific interests or concerns they may have expressed during your first conversation.

How important is it to address objections from potential consultants?

Addressing objections is crucial as it helps build trust and shows that you understand their concerns. Listen actively to their worries, provide clear and honest answers, and share how others have overcome similar challenges. This approach can help alleviate fears and encourage sign-ups.

What can I learn from my mistakes to improve consultant sign-up rates?

Reflect on past experiences to identify what worked and what didn’t. Focus on improving communication, being more proactive in outreach, and creating a supportive environment for potential consultants. Continuous learning and adapting your approach based on feedback can significantly enhance your sign-up rates.

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