Do We Get Email Notifications for Website Orders?

Discussion Overview

This thread discusses the process of receiving email notifications for website orders, particularly those from the outlet, and the visibility of customer information associated with those orders.

Discussion Character

• Exploratory
• Anecdotal

Main Points Raised

• One participant inquires about receiving email notifications for outlet orders and expresses a desire to thank the customer.
• Another participant confirms that the Home Office sends out emails for non-show orders once a day, typically at the end of the business day in Chicago.
• One participant shares their experience of not being able to see customer names for anonymous orders, noting that this has happened to them multiple times.
• Another participant recounts a similar experience where a friend ordered anonymously, leading to confusion about the order's visibility.
• One participant asks if any action is required in P3 when receiving an outlet order notification.
• Another participant responds that no action is needed for outlet or individual orders not placed through a show.

Areas of Agreement / Disagreement

Views differ on the visibility of customer information for outlet orders, with some participants noting experiences of anonymity while others confirm the notification process.

Contextual Notes

Participants share personal experiences related to the notification process and customer anonymity in the context of outlet orders.

Who May Find This Useful

Consultants who are interested in understanding the notification process for outlet orders and the handling of customer information may find this discussion relevant.