How Long Between Online Order & Email Notice?

[kam]

I have never noticed before (mainly because I only realized I had online orders AFTER I got the email notice) - but how long from when someone places an order online and we are notified by email?

I just had someone let me know that they just ordered using my website link. But I don't have the email notification yet. I am worried that they somehow placed it without linking to my site.

 

[DebbieJ]

They send out the Online Activity email once a day, around 5 p.m. ish central time.I did the same freakout the other day. A past host told me she placed an order. It wasn't showing up anywhere in my stats. Then I finally got the email late that evening. Whew!

 

[kam]

They send out the Online Activity email once a day, around 5 p.m. ish central time.

I did the same freakout the other day. A past host told me she placed an order. It wasn't showing up anywhere in my stats. Then I finally got the email late that evening. Whew!

Yes, I am freaking out right now! I keep checking the link I sent her.

Calming down now...thanks for letting me know.

 

[jrstephens]

And sometimes I get mine later than 5.

 

[AnaCash]

Hi there! Thank you for bringing this to our attention. Typically, the email notification for online orders is sent out within a few minutes of the order being placed. However, there may be some rare instances where there is a delay in the notification. If you have any concerns about the order not being placed through your website link, please reach out to our customer service team for assistance. They will be able to look into the order and confirm if it is linked to your website. Thank you for being a valued Pampered Chef consultant!