Grr... I'm so Frustrated. I Came Home Today and Had 2 Messages on

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Discussion Overview

The thread centers around frustrations related to receiving phone messages without caller ID, with participants sharing their experiences and feelings about the expectations surrounding leaving messages.

Discussion Character

  • Opinion-based
  • Anecdotal

Main Points Raised

  • One participant expresses frustration over receiving messages without caller ID and the assumption that everyone has it.
  • Another participant agrees, noting their dislike for calls that do not leave messages, as they do not return such calls.
  • Several users mention the common assumption that everyone has access to modern technology like caller ID and high-speed internet.
  • One participant suggests using online directories to find callers by name, while another shares their experience with calls showing as "unknown" or "blocked."
  • Another participant highlights the rudeness of assuming everyone has caller ID and shares their own voicemail message policy regarding returning calls.
  • One participant mentions that they only return calls from those who leave messages, emphasizing the importance of leaving contact information.

Areas of Agreement / Disagreement

Participants generally agree on the frustration of receiving calls without sufficient information and the expectation that callers should leave messages. No clear consensus emerges on how to handle such situations.

Contextual Notes

Participants share personal experiences regarding phone communication and the challenges faced without caller ID, reflecting a range of technological access and preferences.

Who May Find This Useful

This discussion may be relevant for consultants experiencing similar frustrations with communication and technology in their business interactions.

I
IAmChefJ
Messages
301
Grr... I'm so frustrated.

I came home today and had 2 messages on my phone from people saying they wanted to place a Pampered Chef order. Both of them said "please call me back at this number."

However -- I DON'T HAVE CALLER ID!

I did the *69 trick, hoping to at least get one, and the number got me to the police department fundraising department. Nice.

One of the ladies I know works at a doctor's office (that is now closed) so I can at least call her back on Monday. The other I have NO idea who it was.

I've changed my message to say that I don't have caller ID to please make sure to leave a number. I can't believe people just assume everyone in the world has caller ID!
 
Re: Arrrrrrrrrrrgh!!!!!!!!!!!I agree. At least you got a message. I hate when people don't leave messages because I don't return calls that don't leave messages.
 
Re: Arrrrrrrrrrrgh!!!!!!!!!!!I totally here ya! Everyone assumes these days that we all have high speed internet, cable, satelite TV and caller ID.

I have none of these!
 
Re: Arrrrrrrrrrrgh!!!!!!!!!!!Do you have their names? You can search by their names using http://www.whitepages.com.

Good luck!
 
Re: Arrrrrrrrrrrgh!!!!!!!!!!!Oh my gosh! That stinks! :grumpy:

Sometime people's numbers come up as "unknown caller" or "number blocked" and then what do you do? I hope they will call back or you can find them. What a bummer!
 
Re: Arrrrrrrrrrrgh!!!!!!!!!!!WOW, I can't believe that they just assume that you have it. That is rude. I have it but my message still says Please leave your name, number and the reason for your call after the beep...
I only call back family and friends that dont leave msgs...that bothers them sometimes b/c I think they think they are being sneaky...LOL...
 
Re: Arrrrrrrrrrrgh!!!!!!!!!!!
wadesgirl said:
I agree. At least you got a message. I hate when people don't leave messages because I don't return calls that don't leave messages.
Click to expand...
i have to agree with you also. on my cell phone message i say " youve reached sally's voicemail please leave a message or i will not be returnng ypur call> i know it may sound rude but thtas what i have on my voicemail.
 
Re: Arrrrrrrrrrrgh!!!!!!!!!!!I only return calls that leave me a message. I have on my answering machine to leave your name, your phone number and a brief message and I will get back to you. Sometimes people call from numbers that are not ones that receive calls (offices for example). I think it is only fair that people leave you a number to make sure you have it. Not all of my phones have caller ID that I can check. The one in my office doesn't work!
 

Frequently Asked Questions

What should I do if I received two messages about my Pampered Chef business?

First, take a moment to read both messages carefully. Determine if they are inquiries from potential customers, team members, or other consultants. Respond promptly to any questions or concerns to maintain good communication and build relationships.

How can I manage frustration when dealing with customer inquiries?

It's normal to feel frustrated at times. Take a deep breath and remind yourself that each inquiry is an opportunity to connect and provide excellent service. Consider setting aside specific times during the day to respond to messages, allowing you to focus on your business without feeling overwhelmed.

What if the messages I received are negative or complaints?

Address negative messages with empathy and professionalism. Acknowledge the customer's feelings and offer solutions to their concerns. This approach can turn a frustrating situation into a positive experience, showing that you care about their satisfaction.

How can I prevent feeling overwhelmed by messages in the future?

Establish a routine for checking and responding to messages. You might also consider using automated responses for common inquiries or setting clear expectations with your customers about response times. This can help manage their expectations and reduce your stress.

What resources are available to help me improve my communication skills in direct sales?

Many resources are available, including online courses, webinars, and books focused on communication and customer service in direct sales. Additionally, connecting with other Pampered Chef consultants through forums or social media groups can provide valuable tips and support.

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