How Do I Handle a Difficult Hostess for My Direct Sales Business?

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Discussion Overview

The thread discusses experiences and strategies related to handling difficult hostesses in direct sales, particularly in the context of a Pampered Chef business. Participants share their personal experiences with challenging interactions and offer various perspectives on communication and relationship management with hostesses.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant describes a frustrating interaction with a hostess who expressed personal difficulties, leading to a cancellation of a show.
  • Another participant expresses confusion about the situation, seeking clarification on whether the hostess is current or past.
  • Several users mention the importance of kindness and understanding in dealing with difficult hostesses, suggesting a "bless and release" approach.
  • One participant shares the view that direct communication, such as phone calls, may be more effective than email in resolving issues.
  • Another participant notes that hostesses may be going through personal crises that affect their ability to focus on the show.
  • Some participants suggest using the time freed up by a cancelled show for productive tasks or to reach out to other potential clients.
  • One participant emphasizes the need to be cautious in communication to avoid offending the hostess during her difficult time.

Areas of Agreement / Disagreement

Views differ among participants regarding the best approach to take with difficult hostesses. While some advocate for kindness and patience, others emphasize the importance of direct communication and understanding the hostess's personal situation.

Contextual Notes

The discussion reflects the challenges faced by direct sales consultants in managing relationships with hostesses, particularly when personal issues arise that impact business interactions.

Who May Find This Useful

Consultants navigating similar situations with hostesses may find the shared experiences and perspectives helpful in managing their own interactions.

you must have been doing that while I was typing!
 
  • Thread starter
  • #32
I delated the whole dang thing to begin with I didnt' want anyone else to bash on me.. .so I just shortened it.
 
*snugs* leah. We really do use each other to help bounce ideas off of and to vent and that is a lot of what this forum is for. I'm glad to hear that the situation turned around for you. May your hosts' life get better soon.
 
I think that's fine Leah as long as GeorgiaPeach takes her references out.

I understand your excitement that it worked out and you did a great thing sharing and being open to her. Hopefully it will be a big help.

I understand too though, other's concerns that you shared some "medical" information openly. But, you took the steps to correct it so hopefully they'll forgive and move on.
 
janetupnorth said:
She did, but GeorgiaPeach needs to edit hers...

Sorry, I took a break to watch the finale for Grease, You're the one that we want! :) I've deleted the personal information too.
 
GeorgiaPeach said:
Sorry, I took a break to watch the finale for Grease, You're the one that we want! :) I've deleted the personal information too.

Ohhh, I had to watch that too!!! I am so glad that Max and Laura won! I've been rooting for both of them simce the beginning! (I'm a Slacker Backer!)
 
ChefBeckyD said:
Ohhh, I had to watch that too!!! I am so glad that Max and Laura won! I've been rooting for both of them simce the beginning! (I'm a Slacker Backer!)

My family has watched every show. We have LOVED Laura and NOT Austin throughout the whole process. So we were happy :) Max is okay but I would have liked to see Chad and Laura together.
 
  • Thread starter
  • #38
Is that show any good I havent' ever watched it... Loved the movies but havent' seen that either.
 
It wasn't bad. What I liked about the format is that America votes and they have the bottom two do a "sing off". Then the judges can "save" one. When it got down to the last three the judges didn't get a say anymore.

I wish American Idol would try that!! Maybe then we could get rid of Sinjaya!!! :D
 
GeorgiaPeach said:
It wasn't bad. What I liked about the format is that America votes and they have the bottom two do a "sing off". Then the judges can "save" one. When it got down to the last three the judges didn't get a say anymore.

I wish American Idol would try that!! Maybe then we could get rid of Sinjaya!!! :D

The saddest part was when the ones voted off had to sing their "goodbye" song....
I want to see Grease on Broadway! I've seen an off-Broadway version - I'd love to see Max & Laura in action now!

(and GeorgiaPeach - I thought Chad was gorgeous - just a little to gorgeous to convincingly play a greaser......)
 
Leah, I am so happy that you were able to change a Negative into a positive! That can be a very tough thing to do.

I also need to say I understand what GeorgiaPeach was trying to say. Please do not take offense...

As Someone who has personally gotten into BIG trouble and almost lost friends and ruined reputations for relaying a "funny story" to someone I thought was uninvolved. It is best to omit names. You can still convey the information but once a name is put to it things can get sticky...

I did come into this late and have no idea what this host had been thru. It sounds to me like you were there for her and that is the most important thing.

Again, Please do not take offense. I just wanted everyone to know what can happen with the best of intentions.
 
ChefBeckyD said:
The saddest part was when the ones voted off had to sing their "goodbye" song....
I want to see Grease on Broadway! I've seen an off-Broadway version - I'd love to see Max & Laura in action now!

(and GeorgiaPeach - I thought Chad was gorgeous - just a little to gorgeous to convincingly play a greaser......)

I've always hated the "goodbye" song (on Grease and AI). Congratulations! America has decided they don't like you...on top of being embarrassed and humiliated...you must now stand in the middle of the stage and sing for us!!

Chad WAS gorgeous! My 17 yr old daughter drooled over him each week (of course, so did her 40+ yr old mother!! :D ) I think it was a great marketing tool to do this audition on TV. Now so many people feel they have a "connection" with Max and Laura and will be more willing to go see the show.
 
I was so happy Max won! I have a special place in my heart for the underdog. :)
 
I am glad that everything happened for the better for you. And you are keeping up a relationship with this host.I had a similar thing happen with me, I had a previous host who wanted to have another party, but one of the people she really wanted to come (who was a really big PC fan) got leukemia after recovering from breast cancer years before. With that crisis in mind, I didn't push but kept in touch with her and asked about her family member. She died last month, and my host decided she wanted to have a party in May to cheer the family up, and we are going to do something in memory of this family member during Help Whip Cancer. What I am surprised at right now is how this thread was hijacked in a serious area to talk about something totally non-PC related. Shouldn't that stay in the Chef's Lounge or other off-topic areas? My time is busy like everyone else, and I want to read about PC stuff in a PC thread, not a TV show I never watch.
 
  • Thread starter
  • #45
I am taking offense to something....I hear ya....thread hijacking at it's best..... Tena....
 
I apologize for commenting on a non-PC topic on a PC thread.
 
  • Thread starter
  • #47
Its a joke... we are all guilty of it!! LOL
 
Well, these are real conversations. How many times when you talk to friends to you get sidetracked? I do all the time...
 
  • Thread starter
  • #49
Like I said we all do it..... I am the most famous for doing it... My family says' it's a southern thing.... ( grew up in Alabama) but I start a conversation and then go off in another direction .... Oh welll
 
supergirljennie said:
Well, these are real conversations. How many times when you talk to friends to you get sidetracked? I do all the time...

I agree. Of course, I was one that went off topic so not sure if I'm allowed to agree :D It's a rare thread on CS that DOESN'T go off topic at some point! :) In this particular case, a situation was presented, suggestions were offered, a resolution was shared and the thread was winding down to a natural conclusion when it started to go off topic....kinda like a phone call to a friend. :)

It was a serious topic, with a bit of tension at one point and, I for one, liked that it was going to be able to end on a light note. Sorry for participating in a hijack :(
 
mommyhugz1978 said:
Like I said we all do it..... I am the most famous for doing it... My family says' it's a southern thing.... ( grew up in Alabama) but I start a conversation and then go off in another direction .... Oh welll

So now I know where I get it from since it is an Alabama thing!!:cool:
 
mommyhugz1978 said:
Like I said we all do it..... I am the most famous for doing it... My family says' it's a southern thing.... ( grew up in Alabama) but I start a conversation and then go off in another direction .... Oh welll


Leah my friend always called them Jennieisms since I stray off the subject alot.
 
  • Thread starter
  • #53
jrstephens said:
So now I know where I get it from since it is an Alabama thing!!:cool:

Well....... the funny thing is that I am only one in my family that is like that..
 
  • Thread starter
  • #54
Jennie4PC said:
Leah my friend always called them Jennieisms since I stray off the subject alot.

hehe or their called mommyisms....ever feel like your head is going a mile a min with kiddos? LOl I sure do...
 
I'm not southern either and I am all over the place. My husband and I will be talking, and then we'll be quiet for a second, and I'll start talking about something entirely different. And he'll say, "What it this about?" I'll have to explain my train of thought, which is usually very random.
 
jrstephens said:
So now I know where I get it from since it is an Alabama thing!!:cool:
I must have you confused with someone else?!?:confused: I thought you were in WI...
 
supergirljennie said:
I'm not southern either and I am all over the place. My husband and I will be talking, and then we'll be quiet for a second, and I'll start talking about something entirely different. And he'll say, "What it this about?" I'll have to explain my train of thought, which is usually very random.

You must not have been married very long :) After 23 yrs of marriage, my husband doesn't even question my thought process!! He just smiles and listens!

My kids will say "That's random!" whenever any of us say something that is off the topic :D
 
Nope, I have only been married 4 years, but we've been together 9. I think it's mostly that when I start speaking again, I talk about it like he should be on the same page as me.
 
  • Thread starter
  • #59
I have only been married almost 4 months........ I can get him off topic easily... hehe partly becasue of a injury to his head that he has... becasue he can't remeber what we were just talking about.
 
sailortena said:
I am glad that everything happened for the better for you. And you are keeping up a relationship with this host.

I had a similar thing happen with me, I had a previous host who wanted to have another party, but one of the people she really wanted to come (who was a really big PC fan) got leukemia after recovering from breast cancer years before. With that crisis in mind, I didn't push but kept in touch with her and asked about her family member. She died last month, and my host decided she wanted to have a party in May to cheer the family up, and we are going to do something in memory of this family member during Help Whip Cancer.

What I am surprised at right now is how this thread was hijacked in a serious area to talk about something totally non-PC related. Shouldn't that stay in the Chef's Lounge or other off-topic areas?

My time is busy like everyone else, and I want to read about PC stuff in a PC thread, not a TV show I never watch.


Just trying to diffuse a tense situation....:D......humor helps, and that was the way the conversation bounced - besides, I have yet to see a thread on here that doesn't "chicken-track" at some point!;)
 

Frequently Asked Questions

What are some signs that I have a difficult hostess?

Signs of a difficult hostess may include lack of communication, unrealistic expectations, frequent cancellations or changes to plans, negative attitudes towards the products, or failure to promote the event to their guests. If you notice these behaviors, it may be time to address the situation directly.

How should I communicate with a difficult hostess?

Open and honest communication is key. Schedule a one-on-one conversation to discuss any concerns. Use "I" statements to express how their actions affect the event, and listen actively to their perspective. This can help build rapport and find a resolution.

What strategies can I use to motivate a difficult hostess?

To motivate a difficult hostess, try to understand their goals and what they hope to achieve from the event. Offer incentives, such as discounts or free products, for reaching certain milestones. Additionally, provide them with marketing materials and tips to help them feel more confident in promoting the event.

How do I set boundaries with a difficult hostess?

Setting boundaries is important for maintaining a professional relationship. Clearly outline your expectations regarding communication, event planning, and guest engagement. If the hostess continues to overstep these boundaries, gently remind them of the agreed-upon terms and the importance of mutual respect.

When should I consider letting go of a difficult hostess?

If a hostess consistently disrupts the planning process, undermines your efforts, or creates a negative environment, it may be time to reevaluate the partnership. Consider letting go of the hostess if their behavior is affecting your business or the experiences of other guests. Focus on building relationships with those who are more supportive and engaged.

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