Help Needed: Describing a Product to Customers

[vgmontes]

I am having some difficulty describing this product to customers.

Any advice?

 

[NooraK]

Have you watched the video online?

https://www.pamperedchef.com/repsonly/incentives/ri/cool_serve.jsp

 

[vgmontes]

yes, i have... i know how to show it in person... i dont quite know how to do it over the phone

 

[K_Baker]

If you click LEARN MORE button....it takes you to a script. That should help alot.

 

[vgmontes]

Okay did that, not helpful

 

[vgmontes]

thanks though

 

[tys1031]

Are you describing what it looks like or what all it can hold/do? I would say:
1. It's about 12x12 in size (not sure if that is the actual size--my best guesstimate)
2. Capable of holding up to 16 regular-sized cupcakes or 48 mini cupcakes (tried it yesterday for my son's school)
3. Has slots to hold 24 deviled eggs with a groove that will prevent the eggs from getting stuck in the slots
4. The deviled egg holders double as ice packs and they will keep food chilled for at least 4-6 hours (tried that out also yesterday and it DEFINITELY is true)
5. It has two removeable trays that can hold veggies or chips and dip, whipped topping & fruit or anything similar

I made the strawberry cream cupcakes (not sure if that's the official name--cookbook is downstairs) as mini cupcakes and took them to my fundraiser yesterday. I froze the ice pack, put the strawberries and whipped topping in the tray on one side and 24 of the cupcakes on the other side minus the tray and ice pack. Everything stayed chilled from 8:30 a.m. until well after 1 p.m. I am VERY impressed with this tray! DEFINITELY plan on taking to the BBQ I am going to Monday.

 

[pamperedharriet]

It is 12 X 12, Made in the USA (lots of people want products made in the USA, btw,) completely dishwasher safe, very sturdy and good looking in its own way, multiple uses, cool packs that keep your food cool for up to 6 hours (after being frozen before use), use to store and transport cupcakes, pies, muffins, chip and dip, fruit and/or veggie trays with dip, deviled egg holder, and many more creative ideas.

I am cross selling this with our easy accent decorator for those who want to make deviled eggs or frost cupcakes.

It is definately worth every penny! With the warmer weather now setting in and more and more people having cookouts, picnics and outdoor entertaining this is perfect! The options are endless!

Also be upbeat and excited when you talk about it--it gets them excited too!

 

[Intrepid_Chef]

And it doesn't get your table wet!

With all the concerns about food safety, I'd point out that this pays for itself because it keeps your eggs and veggie trays cold and saves you food poisoning and a trip to the hospital!

 

[vgmontes]

Are you describing what it looks like or what all it can hold/do? I would say:
1. It's about 12x12 in size (not sure if that is the actual size--my best guesstimate)
2. Capable of holding up to 16 regular-sized cupcakes or 48 mini cupcakes (tried it yesterday for my son's school)
3. Has slots to hold 24 deviled eggs with a groove that will prevent the eggs from getting stuck in the slots
4. The deviled egg holders double as ice packs and they will keep food chilled for at least 4-6 hours (tried that out also yesterday and it DEFINITELY is true)
5. It has two removeable trays that can hold veggies or chips and dip, whipped topping & fruit or anything similar

I made the strawberry cream cupcakes (not sure if that's the official name--cookbook is downstairs) as mini cupcakes and took them to my fundraiser yesterday. I froze the ice pack, put the strawberries and whipped topping in the tray on one side and 24 of the cupcakes on the other side minus the tray and ice pack. Everything stayed chilled from 8:30 a.m. until well after 1 p.m. I am VERY impressed with this tray! DEFINITELY plan on taking to the BBQ I am going to Monday.

Thanks this is exactly what I was looking for.... you rock!:chef::chef:

 

[Jennifer E]

You could offer to email them the flyer that will show them the different ways to use it.