Help Needed: Comebacks for Recovering Mary Kay Victims

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Discussion Overview

The thread discusses strategies for recruiting individuals who have had negative experiences with Mary Kay, particularly focusing on their reluctance to engage in direct sales again. Participants share their personal experiences and insights on how to address these concerns and highlight the differences between Pampered Chef and Mary Kay.

Discussion Character

  • Exploratory
  • Opinion-based
  • Anecdotal

Main Points Raised

  • One participant expresses frustration in recruiting individuals who have been "burned" by Mary Kay and seeks effective comebacks to address their concerns.
  • Several participants note that unlike Mary Kay, Pampered Chef does not require consultants to carry inventory, which is a significant selling point.
  • Another participant shares that Pampered Chef products can be used at home, making them more appealing compared to Mary Kay's inventory requirements.
  • One participant mentions the financial benefits of Pampered Chef, including commission checks and the potential for a good return on investment from shows.
  • Another participant highlights the supportive community within Pampered Chef compared to Mary Kay, suggesting that this support makes a difference in the consultant experience.
  • One participant, identifying as a former Mary Kay consultant, emphasizes the importance of passion for the product being sold and notes that Pampered Chef items are generally more universally needed.
  • Another participant mentions the challenges faced by Mary Kay consultants, such as outdated products and inventory issues, which could be leveraged in discussions with potential recruits.
  • One participant shares their experience of taking a year to recruit a former Mary Kay consultant due to their negative past experiences.

Areas of Agreement / Disagreement

Views differ among participants regarding the best approach to address the concerns of former Mary Kay consultants. While some emphasize the differences in inventory requirements and support, others focus on the personal experiences of those who have been burned.

Contextual Notes

The discussion reflects a range of personal experiences related to direct sales, particularly contrasting the practices of Mary Kay with those of Pampered Chef. Participants share insights based on their own experiences and observations within the direct sales industry.

Who May Find This Useful

Consultants looking for strategies to engage potential recruits who have had negative experiences with direct sales, particularly those from Mary Kay, may find the insights shared in this thread valuable.

pcchris
Silver Member
Messages
3,464
hi...

I need some good strong comebacks for people who have been "burned" by Mary Kay...I've had 3 strong recruiting possibilites, but all 3 said they would NEVER do direct sales again because of the money they lost doing Mary Kay. Anyone else ever have this problem?? What's a good thing to say?? I've gone through the 7 recruiting questions, etc...but I can't seem to get them to bite because they are afraid of another experience like they had with Mary Kay. ugh!!! Will you please help me? TIA!!
 
Mary Kay you have to have inventory. There is no inventory w/PC that is an apples to oranges comparison.
 
Be sure and tell them that we are not required nor encouraged to carry stock.
 
That is the biggest key, you have to invest so much money in inventory and place orders of a certain value every so often to get the benefits. PC is great because your products are yours.

A friend of mine's MK lady is giving her all her old makeup that is being discontinued. How sucky would that be?!
 
also show them this:

No Risk Business Opportunity
Okay, you sign up & do 6 shows.
6 shows @ $300* = $1800 in Sales.
This entitles you to commission & product bonus.
$500.00 New Consultant Starter Products
$414.00 Commission Check
$200.00 Pampered Chef Dollars earned
( 155.00) Less your $155 Starter Kit
$959.00 Total Product Value & Cash
Not bad, huh?
*Company average is $475 – I’m being conservative

It's part of this flyer:
 

Attachments

pamperedlinda said:
also show them this:

No Risk Business Opportunity
Okay, you sign up & do 6 shows.
6 shows @ $300* = $1800 in Sales.
This entitles you to commission & product bonus.
$500.00 New Consultant Starter Products
$414.00 Commission Check
$200.00 Pampered Chef Dollars earned
( 155.00) Less your $155 Starter Kit
$959.00 Total Product Value & Cash
Not bad, huh?
*Company average is $475 – I’m being conservative

It's part of this flyer:

Linda...this is excellent info, Thank you so much!:D
 
Technically, MK consultants don't HAVE to carry inventory, but most teams train that you should in order to give customers things immediately. The other points mentioned do hold true, though.And, yes - they're going through a major color cosmetics change that was not communicated to the consultant community until recently. Leaving many consultants with outdated products on their shelves. And customers with compacts that won't work with the new refills.
 
I have an MK consultant I am trying to recruit and she was excited to hear that we get a commission check deposited twice a month.
 
chefann said:
. And customers with compacts that won't work with the new refills.


WOW they are changing the compacts again! They just changed a few years ago.... but the smae things at least fit in them. I only have a few eyeshadows. Glad I did not upgrade before.
 
I have a former MK consultant on my team. It took me a year of working with her before she would sign. She had a real bad taste in her mouth from that experience.
 
etteluap70PC said:
WOW they are changing the compacts again! They just changed a few years ago.... but the smae things at least fit in them. I only have a few eyeshadows. Glad I did not upgrade before.
They still have some of the old eyeshadows available. But they are only selling the new compact and only foundations that fit the new compact.

It's actually pretty cool looking. I maybe having a party to get the new compact.
 
wadesgirl said:
They still have some of the old eyeshadows available. But they are only selling the new compact and only foundations that fit the new compact.

It's actually pretty cool looking. I maybe having a party to get the new compact.

That annoys the heck out of me. I still have my old-old (two olds ago) MK compact and I reduse to buy a new one. Now when I need new eyeshadows, I just buy the refills and use them just like that...I don't put them in a compact because I refuse to keep buying new compacts every 5 years.
 
Me personally - I feel you can only sell a product you are passionate about - (I love my PC stuff) and also - makeup is one of those things like Beauty Control etc that every person has their OWN personal preference - I like Beauty controls creams - Mary Kays Eye makeup remover and Avon's skin care line - I don't like any of there makeup - I use department store brand (lancome, clinque) anyway - PC is awesome because 99.99% of people have a kitchen - Our items are easy to sell because they are affordable - ranging from .75 and up -

Its a no lose situation - purchase the kit and make your investment back in 1 or 2 shows - don't like it doing it - stop - as my siggy says.... you have nothing to lose....
 
dannyzmom said:
That annoys the heck out of me. I still have my old-old (two olds ago) MK compact and I reduse to buy a new one. Now when I need new eyeshadows, I just buy the refills and use them just like that...I don't put them in a compact because I refuse to keep buying new compacts every 5 years.
I will only buy it when I can get it for free. My MK consultant offers $50 free when you bring 3 friends to the "facial" party.
 
  • Thread starter
  • #15
wow - such great ideas......thank you all SOOOOOOOO very much!!
 
Well, coming from a former MK consultant and one of those that felt burned by it, here is my 2 cents:
First off is the huge point of not having to have inventory on hand. What you do have are products that you use at shows and then also use at home to make your own family's meals. While MK doesn't require you to carry inventory, they basically tell you that you will fail if you don't.
Second is you don't have to pay to accept credit cards, which is great since most everyone has at least a debit card.
Third is the support group that PC offers is so much better than MK, they are constantly changing the way you should do your shows or the best way to apply makeup or a new way to match color to your customer, so much less work with PC.
Fourth is that in this time of financial distress I believe that people are more likely to purchase items to enhance their experience with their families (b/c I truly believe that this is what PC products help you do) than to purchase makeup that only benefits them.
Fifth and I will make this my last is that if they do start and decide that this just isn't for them, they get to keep their starter kit and continue to use it and not worry about trying to unload unsold product!! Which, I still have MK products that I haven't sold!
I was very skeptical, as was my husband, before I started this business, but now that I've done it and found out how great it is, I'm hooked. No other company gives you such an opportunity to earn so much money and free products all while having a great time!!!
Hope this helps!:D :D :D
 
My bride is a MK Beauty Consultant of 7 years, and we work our businesses independently. Someone who was "burned" by MK has some other issues to resolve - no one forced them to sign up or twisted their arm to buy products they didn't intend to use/sell. And MK has a generous return policy for retiring consultants to receive some of their investment$ back upon returning saleable product, in agreement for never selling MK again. (But those of you former MK consultants know this!) More importantly, MK has an amazing heart for the inner beauty of women and improving women's lives. I'd surely bring such former consultants back to those principles which drew them to the industry to begin with, then share with them how Doris Christopher applied the soft sell, how PC tools are multifunctional, and many truly sell themselves with the four magic questions.
1. Who has one of these and loves it?
2. What else do you use it for?
3. Is it easy to clean?
4. What kind of person do you know that would benefit from one of these?

Keep on the high road - return the potential recruit to their original motivation for direct sales to begin with, and listen, listen, listen. Don't try to convince, just present your offer in an attractive way, offer, and allow them to come to you.

A former direct seller can be a tremendous success with PC - be one yourself and attract others to you!
 
I'm really bummed that the compact is being redesigned. I love mine and have had it for only 1.5 yrs!
 
  • Thread starter
  • #19
Thanks Shawna and Scott - 2 very different outlooks.

however, the one recent gal that was kinda interested but not because of her experience with MK told me that her recruiter/director basically TOLD her that you need this and this and this or you will not succeed. She wound up in the red about $1,200. I don't know if she knew about the return policy or not.

I love all of your ideas. Thanks SO much!!
 
I used to be a consultant with Mary Kay and at the time I LOVED it. I still to this day still use all the products and have nothing bad to say about the company. I remember when I was first introduced to PC, my initial response was OMG I did Mary Kay, I don't want to get involved in anything else. Well I am sooooo glad I decided to start my PC biz. A few things I have found as reasons I am more successful at this are:

1. No inventory (OF COURSE)
2. I LOVE getting a paycheck verses pocketing the money after each sell. I never was good about doing the 60/40 split
3. Directorship is sooooo much easier to earn
4. We don't have to pay out of pocket for host benefits
5. EVERYONE EATS!!!!

Another thing I have found with this biz, is that the conferences are much more casual. Mary Kay is very professional and I hated wearing nylons and skirts all the time.

Good luck!

Ow yeah and to everyone upset about the new compacts, chances are your consultants has full stock of all the colors that fit in the old compacts. I am sure you won't have to worry about that. They won't be made of the minerals though.
 
I have a friend that just signed with MK, but it seems like all she does is go from house to house giving individual facials! I think she did 1 party so far & it was like 2 or 3 women. When I saw all the lip sticks, eye shadows etc....I asked her were they her starter kit & she said, no she had to buy them all!:eek: Then as we were looking everyone was opening them all up & trying them. I asked her if she was going to sell the things they just opened & she just shruged her shoulders....
 
Thanks Scott for a reminder of those questions to use during our shows.

Ann R.
 

Frequently Asked Questions

What are some effective comebacks for someone who feels negative about their experience with Mary Kay?

When addressing someone’s negative experience, it’s important to validate their feelings. A good comeback could be, "I understand that your experience was challenging, but many people have found ways to learn and grow from their time in the business." This acknowledges their feelings while also opening the door for a more positive discussion.

How can I respond to someone who says they lost money in Mary Kay?

A thoughtful response could be, "Many people face financial challenges in various business ventures. What’s important is to learn from those experiences and apply those lessons to future opportunities." This shifts the focus from loss to growth and learning.

What should I say to someone who feels embarrassed about their involvement in Mary Kay?

You might say, "It’s completely normal to feel that way, but remember that every experience teaches us something valuable. Embracing your journey can empower you to move forward." This helps to normalize their feelings and encourages a positive outlook.

How can I help someone who feels disillusioned about direct sales after Mary Kay?

A supportive approach could be, "I can see how that experience would be disheartening. Have you thought about exploring other avenues that align more with your values and goals?" This encourages them to consider new opportunities while acknowledging their past.

What’s a good way to encourage someone to share their story about their Mary Kay experience?

You could say, "Sharing your story can be a powerful way to process your experience and help others who might feel the same way. Would you be open to discussing it?" This invites them to open up in a safe and supportive environment.

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