Follow-Up Call Tips: How to Engage with Recruit Leads from Trade Shows

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Discussion Overview

This thread explores various strategies for engaging with recruit leads after trade shows, particularly focusing on follow-up calls and in-person interactions. Participants share their personal experiences and techniques for effectively communicating with potential recruits.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant mentions feeling at a loss for words when leads have not reviewed the provided materials or have no questions.
  • Another participant shares their approach of scheduling a follow-up call if leads haven't read the materials, while also probing their decision-making process.
  • One participant suggests asking leads what they found interesting about the business rather than if they read the booklet, emphasizing the importance of personal engagement.
  • Another participant prefers setting up in-person interviews to discuss the booklet and gauge interest through targeted questions.
  • One participant describes their method of addressing leads at the show, ensuring they are not pushy and remaining open to leads' decisions, whether they choose to sign up or not.
  • Another participant reflects on their journey of recruiting, highlighting the importance of a relaxed conversation and not taking rejection personally.
  • One participant expresses gratitude for the suggestions and mentions their intention to revisit online training for further insights.

Areas of Agreement / Disagreement

Views differ on the best approach to follow-up calls and in-person interactions, with no clear consensus emerging on a single effective strategy.

Contextual Notes

Participants share personal experiences and techniques based on their interactions with potential recruits, emphasizing the importance of communication style and personal connection.

Who May Find This Useful

Consultants looking for diverse perspectives on engaging with recruit leads and enhancing their follow-up strategies may find this discussion beneficial.

NooraK
NooraK
Gold Member
Messages
5,854
...when I call to follow up with the recruit lead who took a "Come Join Us" booklet home from a show?

I find that if I tell them I'm calling to follow up as I promised I would, and ask them if they had any questions, when they either say "I didn't have a chance to look at it," or "No, I don't have any questions," I'm at a loss for words.
 
Have you done the online training? That has some good wording.

Basically, if they say they haven't read it I make an appointment to call back. If they say they have no questions I ask where they are in their decision-making. Is it not for them? Are they ready to sign up? Do they need more information?
 
Instead of asking them if they have read it or not, ask them what did they find interesting about the business? What did they find interesting, or what about the business could they see themselves doing? Have they ever thought about doing something like Pampered Chef? Do they like to cook? Even if they did read it, you're the person who sells them the business opportunity, not the book. Good luck!
 
If they tell me they haven't read it yet I try to set up an in-person interview. That way we can go over the booklet together. I find that trying to call back just lends the same results as the last time. Or sometimes I ask "the questions" on the phone to get an idea of their hottness. Why do you think PC would be a good fit for you? Have you done other DS businesses in the past? What are you looking for from PC? Even though they may not have read the pamphlet I can still get a read on them about their interest.
 
I actually go over the booklet very quickly in person at the show (booth, etc.) and answer any questions that they might have right then. If they are interested enough to take the info home, I inform them that I am NOT pushy with the business opportunity! If they decide that it's right for them, I'll be more than happy to help them get started, but if they decide that it's not right for them (now or ever) that it's OKAY!!!" Said with a smile & sincerely, of course! When I follow up, I usually say something along the lines of "Did you have more time to think about it, and if so ... what do you think?" Then I shut up & let them go. If they tell me it's just not right for them, I do NOT get mad, upset or hold it against them. I'm very happy to have them as a customer too! If they have more questions, I answer them. If they are ready to sign, we start talking about how to start off with the best start possible to earn the most PC Dollars in their first 30/90 days. I have zero desire to push someone into signing. I want recruits who truly have an interest and a desire to work the business and achieve the goals that they have set for themselves. Because I believe in what I say, it seems to come very naturally to me. I didn't have any recruits for the first 17 months. In Aug, I had one drop in my lap unexpectedly. In 8 months, I went from 1 person in my downline to 12 in my downline. 10 of whom I coached & answered questions prior to them signing. #11 was recruited 100% by her recruiter (who I did coach on the side - I just didn't talk to the recruit) and #12 I helped a little, but not a whole lot.I like the "stick of gum" theory and use it as my guide. If I offer a stick of gum (the business opportunity) to them & they take it, great! If they think about it & say no or just flat out say no when I offer, it doesn't offend me in the least! (And it shouldn't!!!) Being a consultant is definitely not for everyone! Heck, if I recruited every single host & guest I came in contact with, I'd have no business! Literally!!! I still need happy hosts & customers too. I don't expect to recruit 100% of the people I mention the business opportunity to, nor would I want to! ;)My advice would be to just think of it like teaching them about what you love. If they end up signing, great. If not, don't let it be a personal thing or hurt your feelings. As long as you are laid back & relaxed ... having a conversation ... they will be too. If you make it a sales pitch, you are likely to scare them away unintentionally. ;)
 
  • Thread starter
  • #6
Thank you all for your suggestions.

I have taken the online course, but it's been a while, so I will find some time to go over it again.
 

Frequently Asked Questions

What is the best time to make follow-up calls to recruit leads from trade shows?

The best time to make follow-up calls is typically within 24 to 48 hours after the trade show. This ensures that your conversation is fresh in their minds and increases the likelihood of engagement. Aim for early evening or weekends when they are more likely to be available.

How should I prepare for a follow-up call with a recruit lead?

Preparation is key. Review the notes you took during the trade show about the lead's interests and questions. Have information about Pampered Chef products and the business opportunity ready. Also, prepare a few open-ended questions to encourage dialogue and gauge their interest.

What should I say during the follow-up call to engage the recruit lead?

Start by thanking them for visiting your booth and expressing your appreciation for their interest. Ask about their experience at the trade show and what caught their attention about Pampered Chef. Share success stories or testimonials, and invite them to ask any questions they may have about the business opportunity.

How can I handle objections during the follow-up call?

Listen carefully to their concerns and validate their feelings. Respond with empathy and provide clear, concise information that addresses their objections. Share how others have overcome similar challenges and emphasize the support and resources available to new recruits.

What is the best way to close the follow-up call?

To close the call effectively, summarize the key points discussed and reiterate the benefits of joining Pampered Chef. Encourage them to take the next step, whether it’s scheduling a follow-up meeting, attending a virtual event, or signing up for a starter kit. Make sure to thank them for their time and express your enthusiasm about the possibility of working together.

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