Fix Your Sick Computer with These Easy Steps - Don't Fall for Scams!

[dannyzmom]

I noticed a new icon on my desktop the last few days so today I got curious and clicked on it.
BAD MOVE
Immediately Ihad a pop up thing telling me my computer was comprimised - windows detected spyware, blah blah.
Of course my MacAfee is not up to date. So I downloaded (for $70) TrendMicro and am now scanning and trying to fix everything.
The two things SO FAR that have been found are a trojan.perfcoo thing and a hacktool.rootkit thing.
ARGH

 

[janetupnorth]

I noticed a new icon on my desktop the last few days so today I got curious and clicked on it.
BAD MOVE
Immediately Ihad a pop up thing telling me my computer was comprimised - windows detected spyware, blah blah.
Of course my MacAfee is not up to date. So I downloaded (for $70) TrendMicro and am now scanning and trying to fix everything.
The two things SO FAR that have been found are a trojan.perfcoo thing and a hacktool.rootkit thing.
ARGH

Roll back your system to a restore point if you have XP - try about 2 weeks ago.

 

[janetupnorth]

You should have saved the $70 and gone with AVG and other free tools.

 

[pamperedlinda]

Oh no! That is one of my biggest fears. I hope you can get it all cleaned-off.

 

[dannyzmom]

Roll back your system to a restore point if you have XP - try about 2 weeks ago.

Huh?
How do I do that?

 

[janetupnorth]

Huh?
How do I do that?

START
PROGRAMS
ACCESSORIES
SYSTEM TOOLS
SYSTEM RESTORE

THEN FOLLOW THE OPTIONS.

You MAY have to reinstall Trend Micro after but it should get rid of that new crap.

 

[dannyzmom]

START
PROGRAMS
ACCESSORIES
SYSTEM TOOLS
SYSTEM RESTORE

THEN FOLLOW THE OPTIONS.

You MAY have to reinstall Trend Micro after but it should get rid of that new crap.

DH said this won't work because if there is a virus on the harddrive there is a virus on the harddrive and until you get rid of the virus, retoring won'r help?
I am clueless...

 

[chefann]

If your last backup (for the restore) was made before the virus was put on your system, then it won't be in the backup. Well, unless it's in your Documents folder, since that tends NOT to be reverted to the old version, so that you don't lose data.

 

[janetupnorth]

DH said this won't work because if there is a virus on the harddrive there is a virus on the harddrive and until you get rid of the virus, retoring won'r help?
I am clueless...

What Ann said. Usually the restore point is just fine. So go back to one a few weeks ago.

You had just clicked on the icon so it just happened.

 

[MissChef]

Good luck Carolyn. I'm so happy my DH gets all this computer stuff. My DH doesn't let me click on anything that I don't know about, just for that reason! He says if I know the site and it's trusted, I can download but if I don't, do not do anything without asking him. So I do that and he has saved my butt from a lot of thing!
All the stuff Ann and Janet are saying to you, actually makes sense to me. I would be nervous trying to do it myself. But with my DH's assistance, I've fixed the computer a lot! And what these ladies are saying sounds right!
Good luck, hun. Is you DH pretty good at computers? If not then I'd listen to these ladies, they just seem to get these things! They are in that Computer nerd.... ugh I mean genius crowd that my DH's is part of! LOL!
Again, Good luck!