Are Workshop Surveys Being Properly Utilized by Home Office?

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Discussion Overview

The thread discusses the utilization of workshop surveys by the home office and the effectiveness of feedback mechanisms for training sessions. Participants share their experiences and concerns regarding how feedback is processed and communicated to the home office.

Discussion Character

  • Opinion-based
  • Anecdotal
  • Debate/contested

Main Points Raised

  • One participant expresses dissatisfaction with a workshop, questioning how the home office can improve if feedback is not properly received.
  • Another participant suggests emailing the home office directly to ensure feedback is communicated.
  • One participant mentions that the home office listens to recordings of workshops, implying an additional feedback mechanism.
  • Several users note the importance of providing detailed feedback in surveys to convey specific issues with workshops.
  • One participant, identifying as a workshop speaker, states that they received all feedback forms directly and that the home office did not see them.
  • Another participant shares their experience of seeing speakers reviewing feedback forms after a workshop, raising questions about the process.

Areas of Agreement / Disagreement

Views differ regarding the process of feedback collection and whether the home office receives survey results. Some participants believe the home office reviews surveys before they reach speakers, while others assert that the home office does not receive them at all.

Contextual Notes

The discussion reflects personal experiences and opinions regarding the feedback process for workshops, highlighting varying perceptions of communication between participants and the home office.

Who May Find This Useful

Consultants interested in understanding the feedback process for workshops and how to effectively communicate their experiences may find this discussion relevant.

D
dkitten13
Messages
498
I heard that the surveys from each workshop goes directly to the instructors. I had a very bad experience with a very flaky, off-topic workshop that did not meet my expectations or leave me with anything of value. How will the home office know that this team was not prepared or good at speaking if they don't receive the feedback? I don't want to be a tattle tale but I would like my voice heard.

Thanks.
 
Why not email them?
 
The home office will also listen to the recordings of each class.
 
You should get a survey about conference. There are free-form comments areas for each set of questions. Use them to indicate why you gave those speakers a low rating (there are 1-10 rankings for topic, speakers, and usefulness to your business for each workshop).
 
  • Thread starter
  • #5
Ann, thanks that helps alot!
 
Just be honest. The last thing any company wants are ineffective training workshops. Did you get the survey form at the end of the class?
 
  • Thread starter
  • #7
Yes, I did and I handed it in. But I've heard that the instructors get them and not HO.
 
If you feel strongly enough, e-mail HO in addition to completing the survey. Be specific as to what you didn't like about the workshop content and/ore presenters. I am a training professional and while we do aggregate surveys, we pay more attention to individual comments, especially if they are descriptive. So, instead of saying "flaky" (which I know you are just using here) describe what the speaker did/said.

Hope that helps
 
I believe they go to the speakers AFTER home office has reviewed them.
 
pcsharon1 said:
I believe they go to the speakers AFTER home office has reviewed them.
Click to expand...

I saw the Speakers after one workshop with the slips in their hands and they were reading through them. NOw, I don't know if they KEPT them or if they had to turn them in for HO use, maybe that was why they were scanning through them.
 
pcsharon1 said:
I believe they go to the speakers AFTER home office has reviewed them.
Click to expand...

That is false. I was a workshop speaker last year. I got all the paper forms that everyone filled out. HO didn't get any of them.

The only way HO will know is if you tell them. Use the conference survey or email the Solution Center and they will route your email to the correct dept.
 
DebbieJ said:
That is false. I was a workshop speaker last year. I got all the paper forms that everyone filled out. HO didn't get any of them.
Click to expand...

Hmmmm that doesn't seem quite right...

Definetly let HO know!
 

Frequently Asked Questions

What are Workshop Surveys in Pampered Chef?

Workshop Surveys are feedback tools used by Pampered Chef to gather insights from consultants and customers about their experiences during cooking workshops. These surveys help the company understand what works well and what areas need improvement.

How does the Home Office utilize the feedback from Workshop Surveys?

The Home Office analyzes the feedback collected from Workshop Surveys to identify trends, preferences, and areas for enhancement. This information is used to improve product offerings, training materials, and overall customer experience.

Are consultants aware of how their feedback is used?

Yes, consultants are typically informed about the importance of their feedback and how it contributes to the company's decision-making processes. Pampered Chef encourages open communication and often shares updates on changes made based on survey results.

What steps are taken if the feedback indicates a need for change?

If the feedback from Workshop Surveys indicates a need for change, the Home Office may implement new strategies, update training programs, or adjust product lines. They prioritize addressing concerns raised by consultants and customers to enhance overall satisfaction.

How can consultants ensure their feedback is impactful?

Consultants can ensure their feedback is impactful by providing detailed, constructive responses in the Workshop Surveys. Specific examples and suggestions can help the Home Office understand the context and make informed decisions based on the feedback received.

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