The_Kitchen_Guy
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pamperedchefdudeky said:My wife and I bought 3 shirts and returned 2 trying to get the right size. They weren't the greatest about being similar to regular sizes that you could get in the stores.
I agree..someone like Land's End would be great!! Welcome back KG...we have been missing you!!The_Kitchen_Guy said:Wouldn't it be great if they signed up with somebody like Lands' End? Oh, sure, they're expensive but at least you'd be getting clothing of high quality.
I imagine that the ink was well dried on the contracts with a new vendor before the neutron bomb went off in the VIP office.
I suspect, by this time, your point is moot.klsnyder said:I I usually wear a L/XL in a shirt, Do I need a 2XL from VIP?
chefann said:I, for one, would love to get my hands on a digitized version of the logo that I could use in my embroidery machine.
Yeah thanks!!! I went ahead and ordered the bigger size..and will shrink if need be.The_Kitchen_Guy said:I suspect, by this time, your point is moot.
Digitized for embroidery machines is different from digital. Digitized is a data file that includes the instructions so the embroidery machine knows which direction to stitch and how long the stitches are. If I had a digitizing program (typically $1200 for the software), I could probably do it myself, but getting it done and getting it done right are two completely different issues. Not to mention that it would be against policy.jenniferknapp said:Do you mean legally?? I could probably recreate it in Adobe Illustrator...
Ah, that nasty © and ® issue raises its ugly head again. All kidding aside, TPC protects their trademarks and copyrights aggressively, I would expect nothing less.jenniferknapp said:Do you mean legally?? I could probably recreate it in Adobe Illustrator...
Well I don't know about that! I ordered a shirt - wanted it it two colors but made a mistake and separately chose the same color twice (if I wanted two wouldn't I have just put quantity 2 on the first one? ). Well I paid postage to send it back for a different color (after SPEAKING with someone about it) and now they left a message saying it's not available in the other color - do I want a credit or the shirt back? WHAT?The_Kitchen_Guy said:Yes, their customer service was good.
KellyTheChef said:I am very excited to see who our new vendor will be. Hopefully prices can come down some and quality/sizing is what it should be! I am not spending any more money with VIP...I am going to wait till conference and buy new stuff there!
That just shows poor marketing strategy and know-how. It's not our job to buy the sizes and items he orders, it's HIS (the company) job to have the sizes and items on-hand that we want/need! That's what keeps a company in business - obviously the guy had never heard of "Supply & Demand"!baychef said:Last year at conference they had the Pampered Chef flip flops and they only had a limited supply. There were TONS of people that wanted them. The guy who is in charge of the company was there and we asked him if they would be coming out on the website soon. He said no...no way. I have so much stuff in sizes that you guys aren't ordering, blah, blah, blah...I suggested that maybe this would be a good thing since he knows they were a huge hit at conference so he knows there would be a market for it. Nope was his answer. (reminded me of a pouty child)
Frankly, I was not impressed with much of their products (director store stinks) and the clothes I did like... I wouldn't pay that much for. I am not a bargin hunter and will pay for something that I will wear and/or find value in, but their prices were way off the mark.
After seeing this guy's attitude, I was glad I didn't see much I liked. And all the time he had this TUDE....there was a line of people a mile long buying things. It showed me how much he listened.
so true...and so funny!raebates said:
Thanks for sharing...I want pens with my name on them. Affordable too! I don't ask for too much!!!chefann said:Like KG mentioned, I'm sure the new vendor has already been selected and is producing items to build up inventory for July. But you're completely right - I hope they take suggestions.
Slightly related- has anyone noticed that Merrill added a suggestion email address to their site?
baychef said:Last year at conference they had the Pampered Chef flip flops and they only had a limited supply. There were TONS of people that wanted them. The guy who is in charge of the company was there and we asked him if they would be coming out on the website soon. He said no...no way. I have so much stuff in sizes that you guys aren't ordering, blah, blah, blah...I suggested that maybe this would be a good thing since he knows they were a huge hit at conference so he knows there would be a market for it. Nope was his answer. (reminded me of a pouty child)
Frankly, I was not impressed with much of their products (director store stinks) and the clothes I did like... I wouldn't pay that much for. I am not a bargin hunter and will pay for something that I will wear and/or find value in, but their prices were way off the mark.
After seeing this guy's attitude, I was glad I didn't see much I liked. And all the time he had this TUDE....there was a line of people a mile long buying things. It showed me how much he listened.
Unfortunately, we are not able to comment on the specific reasons for VIP's termination. However, we can assure you that we always strive to maintain strong relationships with all of our clients and provide top-notch service.
We cannot speak for VIP's decision-making process, but it is common for businesses to make changes in their partnerships in order to align with their overall goals and objectives. We are grateful for the time we had working with VIP and wish them all the best in their future endeavors.
As a company, we are always prepared for any changes that may occur with our clients. While VIP was a valuable partner, we have a strong and diverse client base that allows us to continue providing high-quality products and services to our customers.
We are always open to new partnerships and opportunities, but our main focus is on delivering exceptional experiences for our current clients. We will continue to prioritize providing top-notch service to all of our clients, regardless of their size or industry.
We are constantly evaluating and adjusting our strategies to ensure that we are meeting the needs of our clients. While VIP's departure may create a temporary gap, we are confident in our abilities to adapt and continue providing excellent service to all of our clients.