PamperedPrincess74
- 233
It seems like for the last three months or so , every show I do has one or more items MISSING. I've never had a broken item or even a wrong item, but there seems to ALWAYS be something missing. I always just do the online product adjustment, have the item shipped to my house (or the guests) and it arrives in a few days - no problem. So in March, I did 2 shows - both were missing one item. Then in APril, I did another 2 - this time, three were missing (one from one show and two from another). The can strainer was missing from the first show so I did that adjustment - it was approved immediately and the second show the Jumbo BBQ turner and baster/brush were missing. I did that adjustment and got a message saying they would issue the reference # as soon as the request was approved. Since I usually get the approval immediately, I thought maybe I had done something wrong so I called HO. The girl who took my call was SO rude. I'm not kidding when she acted as though I was LYING or something about the products being missing. (As if I really need a BBQ turner or baster brush THAT bad - GIMME A BREAK!). She really made me feel as though it were MY fault that something was left out of the shipment. I'm SO mad right now!
I don't understand - is there a limit or something on how many adjustments we are allowed??? If that's the case, they need to get their acts together and make sure the shipments are right before they ship out. The last couple times I've called HO for stuff I've gotten NO help at all. Seriously, it's made me reconsider whether or not I want to keep doing this. They are forever messing stuff up which would be OK (if not terribly annoying) if they didn't treat ME as though I was wrong for calling to complain. UGH!
I don't understand - is there a limit or something on how many adjustments we are allowed??? If that's the case, they need to get their acts together and make sure the shipments are right before they ship out. The last couple times I've called HO for stuff I've gotten NO help at all. Seriously, it's made me reconsider whether or not I want to keep doing this. They are forever messing stuff up which would be OK (if not terribly annoying) if they didn't treat ME as though I was wrong for calling to complain. UGH!