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"Received" most likely means that your adjustment request has been received and is being processed. This does not necessarily mean that the item has been physically received yet.
The processing time for adjustments can vary, but it typically takes a few business days for the item to be received and for the adjustment request to be reviewed and processed.
After an item is marked as "received", it will undergo a quality check to determine if it is eligible for an adjustment. If it is eligible, the adjustment will be processed and the new item or refund will be sent out.
Yes, you should receive a notification once your adjustment request has been processed and the new item or refund has been sent out.
If your adjustment status has not changed after a few weeks, it is recommended to reach out to the company you are dealing with to inquire about the status of your request. There may have been a delay in processing or an issue with your request that needs to be addressed.