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There could be several reasons for your online order being on hold. It could be due to a technical issue, payment verification, or stock availability. Please contact our customer support team for further assistance.
The duration of your order being on hold depends on the reason for the hold. Technical issues can be resolved within a few hours, while payment verification or stock availability may take longer. Our customer support team will keep you updated on the status of your order.
If your order is on hold due to a technical issue or stock availability, you can cancel it by contacting our customer support team. However, if it is on hold for payment verification, please wait for further instructions from our team.
If your order is on hold due to a technical issue or stock availability, you will not be charged until the issue is resolved and the order is processed. If it is on hold for payment verification, the amount may be temporarily held by your bank, but it will not be charged unless the order is confirmed and processed.
If your order is on hold, you may not be able to make changes to it as it is already being processed. However, you can contact our customer support team and they will assist you with any changes or modifications that can be made.