mpkegley
- 847
I have a customer who needed their cookware replaced. She told me about it in January, so I told her what I need from her (I did not sell her this cookware). Her Mom got it for her when she had a show a few years ago. No problem, right? Well, I emailed HO about it and they looked it up and said it was Gen II and was out of guarantee. They swear it has Lifetime and the year that HO said her show was, was not right.
Anyway, I was looking at my Professional covered casserole and it says Professional on the bottom. Do all of the pieces say that and what about the Gen II? I think I will call and have them look at the bottom and tell me what it says, but was wondering if we would be able to tell? Any advice?
Anyway, I was looking at my Professional covered casserole and it says Professional on the bottom. Do all of the pieces say that and what about the Gen II? I think I will call and have them look at the bottom and tell me what it says, but was wondering if we would be able to tell? Any advice?