LibrarianChef
Silver Member
- 317
I have heard that we can do product adjustments for another consultant, but I can't figure out how to do it if it's from over a year ago. As a new consultant in this small town, I've been getting emails and calls from people all around who ordered various items and need help with the warranty (a broken stone, a bent blade, etc.). They usually have their receipts, but since they're the write-on ones they're sometimes missing the consultant name or the host name, a show number, and sometimes even the show DATE is missing!
When I go to consultant corner to find the hostess for another show, it has never come up. I feel like I'm missing something--does someone have a step-by-step guide for a newbie? Or is it best to just have them call in? I'd really like to serve these gals, but I've not yet been successful on doing a product adjustment for another consultant's show. I'd kinda like to figure this all out.
When I go to consultant corner to find the hostess for another show, it has never come up. I feel like I'm missing something--does someone have a step-by-step guide for a newbie? Or is it best to just have them call in? I'd really like to serve these gals, but I've not yet been successful on doing a product adjustment for another consultant's show. I'd kinda like to figure this all out.