flemings99
Gold Member
- 1,027
Anyone sent back cookware to be replaced recently?
Just curious about the ? they are now asking? I knew to ask how she washes it and what she uses to cook with in it, but how long it has been an issue?
I've got a 12" and a sauce pan that have some peeling along the upper edge but haven't messed with a return since food doesn't touch that part. So, if it's been peeling a while it's not covered?
Thank you for using our Web site to request a Product Adjustment. To further assist you,
we will need to ask a few questions to understand what happened. Under our Lifetime
Guarantee, if there is a manufacturer's defect, we will be able to replace it for you.
What specifically is wrong with the Cookware?
When was the problem first noticed?What kind of utensils are used with the Cookware?
How is the Cookware washed?
Just curious about the ? they are now asking? I knew to ask how she washes it and what she uses to cook with in it, but how long it has been an issue?
I've got a 12" and a sauce pan that have some peeling along the upper edge but haven't messed with a return since food doesn't touch that part. So, if it's been peeling a while it's not covered?
Thank you for using our Web site to request a Product Adjustment. To further assist you,
we will need to ask a few questions to understand what happened. Under our Lifetime
Guarantee, if there is a manufacturer's defect, we will be able to replace it for you.
What specifically is wrong with the Cookware?
When was the problem first noticed?What kind of utensils are used with the Cookware?
How is the Cookware washed?