Just got this from another loop... has anyone heard about this?
In a message dated 3/19/2010 10:23:40 P.M. Mountain Daylight Time, chefal...@earthl...
Does anyone know the item number for the Professional Sauté Pan & Professional Stir-Fry Skillet? Also do you know what year we stopped selling Professional? Sorry to ask the loop but I don’t have any old catalogs.
By the way, We will all be hearing about a new return policy in the next weekly bites for the cookware that the company is putting in place. That’s what I was just told, and I was also told that In one week the company had 400 pieces of cookware they received being returned. So they said that the return policy is being abused and that now when any cookware is returned it will go through some sort of a “jury” process to see if the cookware was misused with metal utensils etc, and will either be exchanged or refused.
In a message dated 3/19/2010 10:23:40 P.M. Mountain Daylight Time,
maryg...@netz...
AND they (HO) will determine if pam was used on the surface to dull and muck up the non-stick coating properties. (or if the cookware was placed in the dishwasher)
In a message dated 3/19/2010 10:23:40 P.M. Mountain Daylight Time, chefal...@earthl...
Does anyone know the item number for the Professional Sauté Pan & Professional Stir-Fry Skillet? Also do you know what year we stopped selling Professional? Sorry to ask the loop but I don’t have any old catalogs.
By the way, We will all be hearing about a new return policy in the next weekly bites for the cookware that the company is putting in place. That’s what I was just told, and I was also told that In one week the company had 400 pieces of cookware they received being returned. So they said that the return policy is being abused and that now when any cookware is returned it will go through some sort of a “jury” process to see if the cookware was misused with metal utensils etc, and will either be exchanged or refused.
In a message dated 3/19/2010 10:23:40 P.M. Mountain Daylight Time,
maryg...@netz...
AND they (HO) will determine if pam was used on the surface to dull and muck up the non-stick coating properties. (or if the cookware was placed in the dishwasher)