I am in Customer Connection
trying to send out several e-mails for the HomeMade for the Holidays.
I choose my contact and go to the e-mail, choose HomeMade for the Holidays.
It then says Insert Substitution, with a drop down box that says insert substitution variable you can click and it see
Contact first name
Contact last name
It wont let me choose either, it stays on insert substitution variable.
If I go to preview the e-mail it says
Hello Meredith which is me, not the person I clicked on as my contact.
Anyone else having this problem?
I have e-mailed tech support but wanted to see if anyone else had this problem and knew how to fix it.
TIA
Mere
trying to send out several e-mails for the HomeMade for the Holidays.
I choose my contact and go to the e-mail, choose HomeMade for the Holidays.
It then says Insert Substitution, with a drop down box that says insert substitution variable you can click and it see
Contact first name
Contact last name
It wont let me choose either, it stays on insert substitution variable.
If I go to preview the e-mail it says
Hello Meredith which is me, not the person I clicked on as my contact.
Anyone else having this problem?
I have e-mailed tech support but wanted to see if anyone else had this problem and knew how to fix it.
TIA
Mere