Director Managing Show Closures: Dealing with Unexpected Delays and Decisions

[finley1991]

I did a show on 7/31. About 4 days later, the host became very sick. They thought it was food poisoning but it wasn't (not sure what it is). She was in the hospital twice last week and determined this morning she needs surgery. Needless to say, the closing of the show has been put on hold indefinitely.

Obviously I need to close by the 15th to get the specials in. Should I just send in the show and honor her host benefits later? It was a $300 show...

Thoughts?

 

[dannyzmom]

Oy. I would close the show choosing her free items for her with the understanding that she can exchange them later. Do you know whether or not she wanted her half price and/or 60%off items?

 

[finley1991]

It was a july show so it was the *more free product value* so no 60% off item. She does get the 1/2 price though. And in answer to your question... no... we didn't get that far.I am having my host appreciation later this month and was thinking of giving her the benefits of that as the *host* part as a swap... I'd have her show delivered to me and I'd drop things off at the customer's homes for them...

 

[chefkathy]

It was a july show so it was the *more free product value* so no 60% off item.

Yes, she can get the Mandoline for 60% off.

 

[Mel5497]

I agree that it's better to close the show. This way the guests receive their items sooner. I'd think HO would be more than understanding if the host wanted to change some of 'her selections' later.
leggy
aka kris

 

[finley1991]

Yes, she can get the Mandoline for 60% off.

Thanks Deb! I totally forgot about that!!!! So glad I posted here!

 

[pamperedlinda]

If you don't close it by the 15th it will have to be an August show. Is she not available to talk to at all or is it that you don't want to bug her? Can you talk to one of her friends? I think it's great of you to offer her the opportunity to swap at your host appreciation too.

 

[finley1991]

If you don't close it by the 15th it will have to be an August show. Is she not available to talk to at all or is it that you don't want to bug her? Can you talk to one of her friends? I think it's great of you to offer her the opportunity to swap at your host appreciation too.

She co-hosted with her daughter... her daughter let me know this morning that the surgery is happening any day now. I don't feel right bugging them about it... it seems that she's pretty sick.

It's no problem for me to swap the host benefits... I really want her guests to have their products.