peichef
- 1,215
Has anyone else been receiving ice cream dippers NOT in a box?? It happened to me for the 1st time in Oct. I figured PC was reducing packaging, thought nothing of it & sent it to the customer. She called to tell me it had black marks & looked used.
Then for a Nov. show -- same thing -- only this time I checked the dipper before packing it. It was marked up. Called support services, they sent a new one. SAME THING -- no box, bad condition. This poor customer had to have 3 dippers sent before a good one came. (The 3rd wasn't in a box either.)
Support Services tells me they dippers should be in a box. They come in a ziploc-type bag with the instructions. Sometimes the instructions seem to be attached to the dipper with an adhesive?!? (Hence the marks on them)
Then for a Nov. show -- same thing -- only this time I checked the dipper before packing it. It was marked up. Called support services, they sent a new one. SAME THING -- no box, bad condition. This poor customer had to have 3 dippers sent before a good one came. (The 3rd wasn't in a box either.)
Support Services tells me they dippers should be in a box. They come in a ziploc-type bag with the instructions. Sometimes the instructions seem to be attached to the dipper with an adhesive?!? (Hence the marks on them)