This is the message she sent me:
Since you're also a home based business owner I thought I'd see how you handle business questions....I have a potential customer who wants to preserve her memories, but price is the bottom line, once she's hosted several parties for free stuff she hunts for the best deal (snapfish, shutterfly, etc). I'm sure with PC you run into this as well, what do you do to encourage customers to shop with you, instead of another *cheaper* option? (I get that BOTH of our companies offer the BEST quality, we offer personalized service, the customer is supporting someone they KNOW personally instead of a big corporation, etc but where do you go beyond that?)
Just curious! THANKS for your feedback!
I want to tell her just to get over herself, but that will come across wrong. I just had a hostess who wanted knives, but she had a small show and couldn't afford them. She bought an inexpensive Ginzu set off Amazon and is happy with them. I am fine with it. She is still a happy customer of mine, but found something else elsewhere.
I also can't relate to my CM friend because I don't scrapbook AT ALL and I'm lucky if I get a Shutterfly book done for my kids. I just made our Disney book this month! LOL!
Just looking for some more thoughts and insights to share....
Since you're also a home based business owner I thought I'd see how you handle business questions....I have a potential customer who wants to preserve her memories, but price is the bottom line, once she's hosted several parties for free stuff she hunts for the best deal (snapfish, shutterfly, etc). I'm sure with PC you run into this as well, what do you do to encourage customers to shop with you, instead of another *cheaper* option? (I get that BOTH of our companies offer the BEST quality, we offer personalized service, the customer is supporting someone they KNOW personally instead of a big corporation, etc but where do you go beyond that?)
Just curious! THANKS for your feedback!
I want to tell her just to get over herself, but that will come across wrong. I just had a hostess who wanted knives, but she had a small show and couldn't afford them. She bought an inexpensive Ginzu set off Amazon and is happy with them. I am fine with it. She is still a happy customer of mine, but found something else elsewhere.
I also can't relate to my CM friend because I don't scrapbook AT ALL and I'm lucky if I get a Shutterfly book done for my kids. I just made our Disney book this month! LOL!
Just looking for some more thoughts and insights to share....