How Should the Lid to the Microcooker Fit?

[babywings76]

I just got the large microcooker. When I slide the lid in place, one of the sides doesn't touch the base. There's quite an open space, more than the other side. Is it supposed to be like that, or is it warped?

 

[jesusluvsu2005]

I had a host get two like that. It was warped. We got them replaced and the other two were fine. I'd do an adjustment or give them a call.
God bless,
Amanda

 

[Lisa/ChefBear]

Yes, do a replacement, matter of fact, have to do my replacement for a fundraiser that was shipped here............GRRRRR

3 out of 6 small batter bowls, lids cracked/smashed
1 out of 1 Large Micro-Cooker - Lid warped, doesn't not even go onto base

Totally Missing:
2 Pastry cutters,
1 Jar Opener
and something else that is espcaping me at moment.

But on bright side, if there is one, lol, the missing is from a Box I could tell was RE-Taped and damaged in shipping.

Lisa

 

[Shawnna]

It could also be the prongs on that side are not adjusted correctly...might have happened in shipping. When I first got mine several years ago I had to adjust the prongs.

 

[Staci]

Hi there! Congratulations on getting the large microcooker, it's such a versatile and convenient tool to have in the kitchen. In regards to your question about the lid not touching the base, it's possible that the lid may be slightly warped. I would recommend reaching out to our customer service team for assistance. They will be able to provide you with further guidance and support to ensure that your microcooker is working properly. Thank you for being a valued Pampered Chef consultant and happy cooking!