Rant Ho Did It Again...but Not as Bad!

[pcchefjane]

Okay, so my two Trifle Bowls and all my other items were received. However, I got 2 extra Julienne Peelers. I had one customer order 5 and I guess the "picker" got carried away! My #1 box also had no paperwork in it. The only paperwork I got was in my 2nd box as a packing list. I did have one order direct shipped and she may have gotten it all! So...after all the problems I have had, do I let HO know or just keep the Peelers? I am so frustrated with the mess that I have had lately!:grumpy: I even got a Classic & Small Batter Bowl with good lids! LOL!

 

[mscharf]

I would let them know. They might tell you to keep them, but I would not keep them without at least notifying them.

 

[princessmeshelle]

i too would let them know, the peeler are such a small thing they may tell you to keep them.

 

[janetupnorth]

As a person whose job is to support a warehouse, please call and explain specifically how each box came.You have complained about numerous problems. The only way for HO staff to fix them quickly and efficiently is to know about the problems.I've met the warehouse management and staff more than once. They are great people and strive for quality. Please kindly let them know.

 

[pcchefjane]

I will call them tomorrow or later tonight! We went to get family pictures done today at 12 noon with both kids and by the time the pictures were taken and viewed and ordered, it was nearly 1:30. We then went to eat lunch and I went to drop off an order. Now I am home but am leaving in a half hour to go to my Recruit's Open House... I want to head that way before it is too dark! Thanks for the advice! I just hate to keep calling after every order I get!

 

[pcchefjane]

I got through tonight and had the "call-back" option. When the lady called, I asked about the pick-up ticket that was supposed to be sent out on the extra 12-cup Muffin Pan I got almost a month ago and the extra Julienne Peelers. She said they would send out a pickup ticket on the Muffin Pan and I could keep the Julienne Peelers.

I also got notification tonight that the Show that I sent in Friday night is being shipped out tonight so it will be here on Wednesday! WOOHOO! That's my last one till January!