slapsappyhappy
Silver Member
- 47
Hello,I am having a problem with the large pizza stone with handles. I ordered it from my show back in November before I became a consultant as a part of the pizza party gift set. I gave it as a Christmas present and the stone had arrived cracked. I called HO and they sent a replacement.Now the replacement was in the oven cooking at 375 and it exploded while my friend was cooking dinner. This is a really good friend/customer of mine, who is hosting a big show for me in 2 weeks. What am I supposed to tell her? She LOVES all the other stones and pretty much every PC product but how do I handle this situation? This is her second one already! I don't think she will want another one... what happens now? I thought they fixed this problem... I am a new consultant and do not know what I am supposed to say b/c I believe that our products are awesome but not if they are exploding in ovens. Then it makes me anxious that if this one has a problem maybe others do too and I just haven't discovered it. I am very nervous b/c I do not want to tell people not to buy it but I am really scared of getting yelled at and being embarrassed by future hosts soooo HELP!!!!