Director Double Check Your Online Shows!

[Sheila]

Heads up ladies!

I closed out a catalog show last night that had 8 online orders. #1-#5, #7 & #8 all came to my e-mail. Neither the host nor myself received a notification about #6! It was sitting there on the online show list, and transferred into P3, but no e-mail notification. If I hadn't have been in there to confirm #7, I might have missed it! I double checked to make sure there were no more after the show expired & closed just to be on the safe side! I've never had the system not send an e-mail that an online order was placed. Super weird!

 

[cookingwithlove]

This has happened to be before twice. One time I caught and and one time I did not. I now try to close the show online as I am talking to the host. I check for any missed orders and then close it so nobody can place an order afterwards. I talked to Tech Support about it. They could see that the email went out to me. At the same time my server was having some issues. Always good to double check.

 

[BethCooks4U]

It's happened to me before too. It's smarter to not rely on an email. They can get easily missed. I always check the website before closing a show. Good idea to close the web link out in the process so no additional orders can be put on once a show is submitted. I usually date mine for the day of closing so it hasn't been an issue but I can see where it could.