vanscootin
Gold Member
- 594
I customer brought me 4 peices of her Executive Cookware today. She says that she has done everything the product use and care said but the cookware is still chipping. My hubby took a look and he thinks that they have been through the dishwasher because it looks as though some of the divits have dishwasher powder in it.
The thing is, this customer as a former consultant and now consults for another DS company. She hosted a show in January and pitched a fit because the 50% host rewards didn't start until $500. She called HO to complain... these pans are not from that show, nor was I the consultant when she got them. This will be the 4th thing that she has asked me to return/exchange for her.
The cookware does have a few imperfections that do not look like normal wear and tear as you can see from the pictures. How should I handle this? My thinking is I will call HO, see what they have to say, and then maybe email the pictures because I refuse to spend any more of my own money to fix these problems.
Just thought I would get some input before I called. TIA!
The thing is, this customer as a former consultant and now consults for another DS company. She hosted a show in January and pitched a fit because the 50% host rewards didn't start until $500. She called HO to complain... these pans are not from that show, nor was I the consultant when she got them. This will be the 4th thing that she has asked me to return/exchange for her.
The cookware does have a few imperfections that do not look like normal wear and tear as you can see from the pictures. How should I handle this? My thinking is I will call HO, see what they have to say, and then maybe email the pictures because I refuse to spend any more of my own money to fix these problems.
Just thought I would get some input before I called. TIA!