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momnixon
09-16-2009, 02:48 PM
Hey, I have a friend/customer whose can opener has become dull over time (longer than the 2 year warranty I'd imagine). She was told she would have to have the blades sharpened somewhere and this is probably going to cost her almost as much as a new can opener!

Is there anything I can tell her? Do we sell replacement blades/parts/anything?!?

Thanks a bunch! :)

TrishPCMommy
09-16-2009, 03:41 PM
No, we don't have replacement parts for the Smooth-Edge Can Opener.
I'm not sure the blades can be sharpened, but if they can but it's going to cost more than $17.50, it'd be wiser to buy a new one!
Or ask her to collect some orders (Catalog Show) and earn one for FREE!

scottcooks
09-17-2009, 12:26 AM
They do wear out over time - more quickly, with harder or more frequent use. If it's worn and it is beyond warranty, congratulate her that she got her money's worth!

momnixon
09-17-2009, 02:19 PM
Okay guys, thanks a bunch. I let her know... she'll probably order soon. :)

zmom58
09-19-2009, 06:07 PM
I had a customer tell me to dip a Q-tip in goo gone or rubbing alcohol and rub it on the "wheel" and the "spokes." It will help for a while. This is a good tip to share at your shows if someone brings up their can opener in a negative way.
Deb

cathyskitchen
09-19-2009, 07:27 PM
I had a customer tell me to dip a Q-tip in goo gone or rubbing alcohol and rub it on the "wheel" and the "spokes." It will help for a while. This is a good tip to share at your shows if someone brings up their can opener in a negative way.
Deb

Ooh - great tip! Thanks!!