Is it Normal to Have an Error When Submitting a KE Order on P3?

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Discussion Overview

This thread discusses issues encountered by participants when submitting KE orders on the P3 platform, particularly focusing on date selection and error messages. Participants share their experiences and solutions regarding the submission process.

Discussion Character

  • Anecdotal
  • Exploratory

Main Points Raised

  • One participant mentions receiving an error message when trying to submit a KE order, indicating it can only be submitted in the New Consultant KE month or in April.
  • Another participant suggests that others have experienced problems when selecting September 1 as the order date and recommends trying September 2 instead.
  • One participant humorously speculates that the issue might be related to the holiday weekend.
  • Another participant reassures that the timing of submission does not significantly affect shipping time.
  • A participant shares their experience of successfully submitting the order after choosing September 2, despite the system indicating a received date of September 1.

Areas of Agreement / Disagreement

Views differ regarding the best date to select for order submission, with some participants experiencing issues with September 1 and others finding success with September 2.

Contextual Notes

The discussion takes place shortly after a holiday weekend, which may have influenced participants' experiences with the order submission process.

Who May Find This Useful

Consultants who are new to the KE order submission process on P3 may find the shared experiences helpful in navigating potential issues.

AnnieBee
AnnieBee
Gold Member
Messages
1,341
Hey all, hope you had a good labor day weekend - I did (more tomorrow hopefully...)

Right now I am trying to place my first KE order - September is my first KE month according to the email I got when I first signed up, but when I try to submit my order on P3 (as a non-comm, KE order) it adds up my total with the 40% off, but when I try to submit it, it gives me an error message of "You can only submit KE orders in your New Consultant KE month or in April".

Is this normal???

OK, I just noticed something odd. On the little calendar where you put the date of the order, the shaded number is on Sept 2, while I have been choosing the Sept 1 because (last time I checked) it is the 1st of Sept!

I really want the order to go through ASAP. Should I just go ahead and choose Sept 2 as the date of the order??

Any other ideas? I so need to be in bed...
 
I think some people were having problems choosing 9/1 - try choosing 9/2.
 
Dunno - unless it's a "hey it's a holiday thing!" with your pc and PC's pc.....(how's that for not making sense??!!??) I need to go to bed too!!
 
Psst...go to bed, whether you submit it tonight or in the morning isn't going to really affect shipping time for you!
 
  • Thread starter
  • #5
Well, I went ahead and chose Sept 2 and it worked, and gave a "received date" as Sept 1... Wierd, but I'm glad it worked.

Thanks Janet!

Now I can go to bed in a real bed after spending the weekend on an air-mattress. :)
 
  • Thread starter
  • #6
Yes Mom!! :)

Hope you had a great weekend...

Just one more thing to post...
 

Frequently Asked Questions

Is it normal to encounter an error when submitting a KE order on P3?

Yes, it is relatively common to encounter errors when submitting a KE order on P3. Various factors, such as internet connectivity issues or system maintenance, can lead to these errors.

What should I do if I receive an error message while submitting my KE order?

If you receive an error message, first check your internet connection and try refreshing the page. If the issue persists, you may want to log out and log back in or clear your browser's cache and cookies before attempting to submit the order again.

Are there specific error messages I should be aware of when submitting a KE order?

Yes, some common error messages include "Order submission failed" or "Invalid payment information." Each message typically provides guidance on what needs to be corrected before resubmitting the order.

How can I prevent errors when submitting a KE order on P3?

To minimize errors, ensure that all required fields are filled out correctly, double-check payment information, and verify that your internet connection is stable before submitting the order.

Who can I contact for help if I continue to experience errors with KE orders?

If you continue to experience issues, you can reach out to Pampered Chef's customer support for assistance. They can provide guidance and help troubleshoot any persistent problems you may be facing.

You must log in or register to reply here.

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