Need Help Entering 2 Cards for One Guest and Host - Can Anyone Assist?

Click For Summary

Discussion Overview

This thread discusses challenges faced by a consultant in entering an order for a show where a guest needs to use two credit cards. Participants share their experiences and suggestions regarding the limitations of the Pampered Chef system in handling such transactions.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Technical explanation

Main Points Raised

  • One participant, identifying as a consultant, describes difficulties entering an order for a guest using two credit cards, noting that the system does not allow for this when there is only one guest.
  • Another participant suggests adding a small gift item to create a payment option, as the system may not allow payment if the guest does not owe anything.
  • Several users mention the idea of creating a fake guest name to process the second credit card, although one participant shares that this approach did not work for them.
  • One participant shares that they ultimately decided to proceed with the gift option to facilitate the payment process.

Areas of Agreement / Disagreement

Views differ on the best approach to handle the situation, with no clear consensus on a single effective solution.

Contextual Notes

The discussion is specific to the experiences of consultants using the Pampered Chef system, particularly in Canada, and highlights the variations in processing orders compared to the U.S. system.

Who May Find This Useful

Consultants facing similar issues with order entry and payment processing in the Pampered Chef system may find the shared experiences and suggestions relevant.

kcjodih
kcjodih
Gold Member
Messages
3,391
Thought I'd post this here two in case any Canadian consultants can help (in case our PP is different now than the US)

I'm trying to enter a show on PP where the one and only guest (sister of the host) needs to use 2 cards. Of course entering 2 cards isn't an option on one guest so I usually put it on another guest but there isn't one this time or add it to the host. I try to add it to the host but because the host isn't ordering anything other than her $30 free and it works out exact when I click on the payment information it doesn't let me make a payment at all!

Until the latest update if you had to overpay on one guest with a credit card - such as putting it on a host, and then underpay on another guest as long as the show balance owing was 0 it would work!

How on earth can I enter this one order for the one and only guest and the host who is only choosing FPV with two cards?!?!

Please help I NEED to get this in tonight since I'm not home tomorrow night!
 
It probably won't let you add in a payment since she doesn't owe anything. What about throwing in a SBRB as a gift and then entering the credit card number that way?
 
Can you put in a fake guest name and then pay for the fake guest using the other credit card?
 
  • Thread starter
  • #4
mistym said:
Can you put in a fake guest name and then pay for the fake guest using the other credit card?
Click to expand...

Thanks Misty, but I tried that already. Also I tried the host as well. Both ways since they didn't purchase anything there is no payment option when you click on payment - it's just grey!! I KNOW I've done it before - either a different guest who didn't purchase or the host herself!

Guess I'll call HO tech support and see what they say.
 
  • Thread starter
  • #5
wadesgirl said:
It probably won't let you add in a payment since she doesn't owe anything. What about throwing in a SBRB as a gift and then entering the credit card number that way?
Click to expand...


Well that's what I'm going to do. Actually the host is. I told her what I needed to do and although it was a pain it was no big deal and she said nope she'll take a $2 S/B. I couldn't even take a product off the guest and put on the host because her show was only $201.75 and the least expensive item was the $4 corn cob nobs. Removing that would have turned it into a non-show.

Thanks for all the ideas and help everyone! :)
 

Frequently Asked Questions

How can I enter two cards for one guest and host in Pampered Chef?

To enter two cards for one guest and host, you can use the online ordering system. When prompted for payment, select the option to add another card. Enter the details for the second card and ensure that both cards are linked to the same guest and host information.

What should I do if I encounter an error while entering two cards?

If you encounter an error while entering two cards, double-check the card information for accuracy, including the card number, expiration date, and CVV. If the issue persists, try refreshing the page or contacting Pampered Chef support for assistance.

Can I split the payment between two cards for a single order?

Yes, you can split the payment between two cards for a single order. During the checkout process, you will have the option to add a second payment method. Make sure to specify how much you want to charge to each card.

Is there a limit to how many cards I can use for one order?

Who can I contact for help if I'm still having trouble?

If you're still having trouble entering two cards for one guest and host, you can reach out to Pampered Chef customer service or your direct sales consultant for personalized assistance. They can guide you through the process and help resolve any issues.

You must log in or register to reply here.

Similar Pampered Chef Threads

Can I Use 2 Cards for One Guest and the Host on PP Show?
  • kcjodih
    • Business, Marketing and Customer Service
Replies
10
Views
2K
kcjodih
Can a Catalog Show Host Also Be a Guest?
  • esavvymom
    • Business, Marketing and Customer Service
Replies
5
Views
6K
byrd1956
Can I Design and Print My Own Business Cards at Home?
  • amgreen66
    • Business, Marketing and Customer Service
Replies
2
Views
3K
Admin Greg
Urgent Guest Placed Order Under Wrong Show - Can It Be Moved?
  • Roadtripray
    • Business, Marketing and Customer Service
Replies
4
Views
3K
AnaCash
Can a Past Host Order the June Special on PP?
  • CAPCnewbie
    • Business, Marketing and Customer Service
Replies
7
Views
2K
TrishPCMommy
How can I properly handle host and guest payments in P3?
  • luvtocook
    • Business, Marketing and Customer Service
Replies
16
Views
3K
missmindym
Having Trouble Entering Host Special for Feb? Need Help!
  • teresaj
    • Business, Marketing and Customer Service
Replies
4
Views
2K
teresaj
Back Ordered Item Shipping: Who Receives It - Host or Guest?
  • kam
    • Business, Marketing and Customer Service
Replies
2
Views
1K
kam
Cdn April Host Guest and Mother's Day Special
  • kam
    • Business, Marketing and Customer Service
Replies
2
Views
2K
Admin Greg
How Do I Manage Host Specials and Orders?
  • Rossana
    • Business, Marketing and Customer Service
Replies
4
Views
2K
AnaCash
Back
Top