Error in Some Canadian Catalogs....

Click For Summary

Discussion Overview

This thread discusses an error in some Fall/Winter ’07 catalogs shipped to Canadian consultants, which may contain pages from the US catalog. Participants share their experiences and concerns regarding the issue, including the process of checking their catalogs for errors.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant mentions receiving an email from headquarters about the catalog error and the need to check for misprints.
  • Another participant humorously comments on the perception of Canada as the 51st state.
  • Several users express frustration about the lack of specific information on which pages are affected.
  • One participant shares their experience of a previous similar issue, highlighting the confusion it caused during shows.
  • Another participant suggests comparing the back of the catalogs to previous versions to identify errors.
  • One participant expresses concern about the vague wording in the email regarding "some pages" being affected.
  • Another participant shares their experience of not having checked their catalogs yet and acknowledges the need to do so.
  • Several participants express sarcasm about the task of checking numerous catalogs for errors.
  • One participant mentions that their team did not receive any faulty catalogs.
  • Another participant shares a humorous take on the situation, relating it to their daily life and family dynamics.

Areas of Agreement / Disagreement

Views differ on how to approach checking the catalogs, with some participants feeling overwhelmed by the task while others express confidence in their ability to identify errors. No clear consensus emerges regarding the extent of the issue or the best method for checking the catalogs.

Contextual Notes

Participants are primarily discussing personal experiences and reactions to the catalog error, with some referencing past incidents of similar nature.

Who May Find This Useful

Consultants who received the affected catalogs may find this discussion relevant as they navigate the process of checking for errors and share their experiences with others in the community.

Miguel
Miguel
Messages
56
Not sure if everyone received this email from HO. Lovely.:grumpy:

Dear Consultant:

It has come to our attention that, due to an error made by our printer, some of the Fall/Winter ’07 catalogs shipped to Canadian Consultants contain pages from the US catalog.

At this point, we are not sure of the full extent of this error; however, we know that not every catalog is affected. As such, the catalogs you received may be error-free. To eliminate any confusion at your Fall ’07 Cooking Shows,
please check all of your catalogs.

If you have any misprinted catalogs,
please contact Support Services at
1–800–342–CHEF (2433) for replacement catalogs. Please discard any misprinted catalogs.
 
Just more evidence that Canada is the 51st state. :)




I'm kidding! But we do love you. :love:
 
lol funny ann
 
Well atleast they are going to replace them for you:)
 
Which pages? Do we have to flip through the whole catty to check pricing to figure it out? The last time something like this happened, the whole catty shipped out was US- and it was pretty easy to tell if you knew what to look for. This time it is just pages INSIDE. I wish they had told us WHICH pages. Last time was a nightmare because at least one local consultant was totally oblivious to the fact that the cattys were US until she had dropped an entire package in waiting rooms around town, and put them in the hands of guests at a show- only to discover the shocking price differences during tally time.
 
look on the back of your catalogues and compare them to the summer ones
we dont take discover cards
i think that is how we figured it out in the spring when the same thing happened :)
 
My concern is that the note says Some Pages. Is the cover affected- or inside pages? Has anyone found that they have any of these? I havent even LOOKED at the pack I got in my changeover. I guess I had better.
 
I havent even LOOKED at the pack I got in my changeover. I guess I had better.
Click to expand...

i was thinking the same thing
 
Good one, Ann!! ;)

Ha....just something to keep us busy....looking at all of our catalogues, 'cause we have nothing better to do!! LOL ....(that was sarcasm, by the way!!)
 
Just think you will know where everything is in the catalog. How impressive that will be to your guests.
 
You actually only have to look at 1/4 of the pages, because there are 4 pages per sheet (front and back on each side of the center fold). So pick 1 item on each, say... right hand page in the front half of the book and check that those are right.
 
Ha....just something to keep us busy....looking at all of our catalogues, 'cause we have nothing better to do!! LOL ....(that was sarcasm, by the way!!)
Click to expand...

roflmao
no really?!? lol

i dont know about you but according to hubby i dont do anything all day anyway except sit here in front of the computer :(
 
I just received this email today :
As we informed you yesterday, due to an error made by our printer, some catalogs shipped to you may contain US catalog pages. To determine whether or not your catalogs include US pages, we recommend you check pages 9, 23, 27, 33 and 45 for pictures of US Directors, along with a US home state. If you find these pictures or any other errors, please contact Support Services at 1-800-342-CHEF (2433), and new catalogs will be sent to you immediately.

Please understand that your catalogs are most likely error-free, but because some catalogs were misprinted, we suggest you check your catalogs to ensure you have correct catalogs on hand.

We apologize for this inconvenience and thank you for your patience.
 
how great we'll have to look through all of our catalogues on those pages to see if they are wrong. That will be fun to look through 100 catalogues.
 
So I have to check them ALL?? I was really sort of hoping that I could check one from each pack and then assume that the pack was fine. Am I wrong? Am I really lazy? (ok, yes but don't answer that). Am I wrong in thinking that someone had better have been hauled into an office somewhere and just YELLED at?
 
cla519 said:
how great we'll have to look through all of our catalogues on those pages to see if they are wrong. That will be fun to look through 100 catalogues.
Click to expand...
Have fun.:eek: :cry: :grumpy:
 
not a good task to have to preform
 
heather9892 said:
roflmao
no really?!? lol

i dont know about you but according to hubby i dont do anything all day anyway except sit here in front of the computer :(
Click to expand...
grrrr!:mad: :mad: :grumpy: :grumpy:
I see that we are not that different from each other even in different countries!;)
I get so sick of hearing my husband say stupid stuff like that! Yeah, mabye sometimes I spend too much time on here, but most of the time I'm busy with the kids or working or running around doing errands, that 1/2 the time are his errands!:grumpy: :grumpy:
 
Last edited:
Did anyone end up getting faulty catties here? No one from my team did. We were all in the clear.
 
grrrr!
I see that we are not that different from each other even in different countries!
I get so sick of hearing my husband say stupid stuff like that! Yeah, mabye sometimes I spend too much time on here, but most of the time I'm busy with the kids or working or running around doing errands, that 1/2 the time are his errands!
Click to expand...
i think men are men no matter what country we live in :cry: :grumpy: lol

really i dont know what the problem is about what time the dishwasher gets loaded ever tried doing that with a 2 yr old trying to help :eek:
 

Frequently Asked Questions

What is the "Error in Some Canadian Catalogs" issue?

The "Error in Some Canadian Catalogs" refers to a mistake in the printed catalogs distributed in Canada, where certain product information, pricing, or promotions may not be accurate. This can lead to confusion among customers and consultants regarding the correct details of the products.

How can I identify if my catalog has the error?

You can identify if your catalog has the error by comparing the product information in your catalog with the latest updates available on the Pampered Chef website or by contacting your consultant for clarification. Pampered Chef may also provide specific notices to consultants regarding affected catalogs.

What should I do if I find an error in my catalog?

If you find an error in your catalog, it's important to notify your Pampered Chef consultant immediately. They can provide you with the correct information and any necessary updates or corrections to ensure that you have the most accurate details for your customers.

Will Pampered Chef provide corrected catalogs?

Yes, Pampered Chef typically addresses catalog errors by providing corrected versions or updates. Consultants may receive replacement catalogs or digital updates to share with their customers, ensuring that everyone has access to the correct information.

How will this error affect my sales as a consultant?

The error may temporarily affect your sales if customers are misinformed about product details or pricing. However, by proactively communicating with your customers about the issue and providing them with accurate information, you can maintain trust and potentially mitigate any negative impact on your sales.

You must log in or register to reply here.

Similar Pampered Chef Threads

Advice Needed: Giving Out Catalogs to a Friend of My Neighbor
  • Christ Follower
    • Business, Marketing and Customer Service
Replies
10
Views
2K
raebates
New Catalogs and Changing Covers in Nov?
  • heat123
    • Business, Marketing and Customer Service
Replies
5
Views
1K
lisacb77
What Do These Sales Numbers Mean for My Website?
  • kcjodih
    • Business, Marketing and Customer Service
Replies
18
Views
2K
elizabethfox
Anyone selling old catalogs at a reasonable price?
  • cheesehead
    • Buy Pampered Chef Items
Replies
5
Views
3K
chefd
Important Update on Holiday Spreader and Plates | Product Withdrawal 2020
  • kkimpinski
    • Business, Marketing and Customer Service
Replies
2
Views
1K
Admin Greg
Why Have the Fall 2008 Products Been Withdrawn?
  • Mr. Pampered Chef
    • Business, Marketing and Customer Service
Replies
4
Views
2K
pamperedlinda
Give Catalogs at Beginning of Shows or After Presentation?
  • ashwee310
    • Pampered Chef Shows
Replies
13
Views
3K
CookinWithLynda
Director Need help with your catalog mailing? Check out this flyer!
  • PampMomof3
    • Recruiting and Team Leaders
Replies
4
Views
2K
tpchefpattie
Uncooperative Host/Potential Recruit
  • Doodlbug329
    • Pampered Chef Recruiting
Replies
29
Views
4K
wadesgirl
Can I Get More Catalogs? Tips for Boosting Sales and Bookings at a Catalog Show
  • pchefinski
    • Pampered Chef Shows
Replies
12
Views
2K
DebbieJ
Back
Top