Why Did the Rice Cooker Melt While Making Quick Rice Pudding?

Click For Summary

Discussion Overview

This thread discusses experiences related to a rice cooker melting while making Quick Rice Pudding. Participants share personal anecdotes about similar incidents and express concerns regarding the recipe and product usage.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant mentions a customer whose rice cooker melted while making rice pudding, noting the absence of liquid in the recipe.
  • Another participant shares a humorous account of a rice cooker that melted into a pancake shape, highlighting the unusual nature of the incident.
  • Several users discuss the importance of using the rice cooker correctly, with one participant emphasizing that it should only be used in the microwave.
  • One participant recounts a personal experience where a friend mistakenly used a microcooker on the stove, resulting in smoke and damage.
  • Another participant expresses frustration over customers misusing the product, suggesting that it may be a common issue among users.
  • Some participants note that the rice cooker has a two-year warranty and discuss the process of returning the product for replacement.
  • One participant mentions that they have heard of the rice cooker melting before and suggests that liquid should be used when making rice pudding.

Areas of Agreement / Disagreement

Views differ regarding the cause of the melting incidents, with some attributing it to misuse and others questioning the recipe itself. No clear consensus emerges on the best approach to resolve the issue.

Contextual Notes

Participants share their experiences with the rice cooker and the Quick Rice Pudding recipe, indicating a variety of personal encounters with the product and its usage.

Who May Find This Useful

Consultants who have customers using the rice cooker or those interested in the Quick Rice Pudding recipe may find the shared experiences relevant.

R
raroll
Messages
30
Hi guys, I gave one of my customers the rice cooker recipe booklet that I have found here and she made the Quick rick Pudding and her pot melted and everything burned. I dont see any liquid in the recipe. Has anyone tried this recipe? Wha should I do- obviously I need to replace it for my customer since I gave her the recipe booklet. Does anyone know where this recipe came from? Maybe I need to add some liquid or something. I love the collection of recipes but I dont want to give it out untill I try every recipe. What would you guys do?
 
I had a customer tell me that her Rice Cooker melted and I thought she meant it was warped a little. She brought it to church and it was a PANCAKE!! I've never seen anything like it! The top was perfectly normal (still shiny plastic), the bottom melted until it was about 3 inches tall!! She was just cooking rice! I bought her a new one and kept the melted one because it was so funny looking :)
 
When I make the rice pudding I make regular rice first then you had the Milk, raisains etc, for the rice pudding. The original rice pudding recipe was in the book that came with it. HTH

Too Bizarre about it Melting They must have "One Hot Micro":D
 
How long has she had her rice cooker? It has a 2 year warranty. I can't believe this. The rice cooker is one of my best selling products!
 
WoW!!I have never heard of that before, how weird. I would definately let HO know about it though!!
 
Karen Hodge said:
How long has she had her rice cooker? It has a 2 year warranty. I can't believe this. The rice cooker is one of my best selling products!
Click to expand...

My customer's RC is still under warranty. I will probably send it back, going to take pics of it first!!

I, too, have sold a good number of RC. I've never seen a PC product self-destruct like this.
 
  • Thread starter
  • #7
Its only 2 months old!!!! Yikes!!!The rice cooker is only 2 months old! I put in a product adjustment online and they sent me an auto reply saying where I need to ship it back to. Should I call HO and talk to them about it or is the product adjustment what I should do? Iam on my 4th month so kinda new to this issue. If I send it back- do they ship my customer a new item or do I need to order one for her? I am thinking I need to get on the phone to HO- they seem pretty helpful.
 
raroll said:
The rice cooker is only 2 months old! I put in a product adjustment online and they sent me an auto reply saying where I need to ship it back to. Should I call HO and talk to them about it or is the product adjustment what I should do? Iam on my 4th month so kinda new to this issue. If I send it back- do they ship my customer a new item or do I need to order one for her? I am thinking I need to get on the phone to HO- they seem pretty helpful.
Click to expand...
You need to put the reference number inside the box and on the outside and mail it to HO. They won't send the new one until they get the other one.

If it was within 30 days of purchase they would send a call slip and pay for sending it back.
 
:eek: Please make sure the customer put it in the MICROWAVE... I had a customer very upset that I sold her such a "cheap" product that "wouldn't even cook scalloped potatoes... when she put it in the oven it melted".
*blinks*
True story. :rolleyes:

Oh. And for the record. I do tell every customer that it's for the MICROWAVE... and it says so in the catalog. But you know... sometimes people just arent the brightest bulbs in the box, ya know? ;)
 
And make sure that if it is but in the MICROWAVE that it is cooked on Microwave power -- my mother-in-law has a dual Microwave/Convection oven -- and has ruined some of her (non-PC) cookware by selecting the wrong setting. Convention and Microwave are two very different settings.
 
Pampered Laura said:
:eek: Please make sure the customer put it in the MICROWAVE... I had a customer very upset that I sold her such a "cheap" product that "wouldn't even cook scalloped potatoes... when she put it in the oven it melted".
*blinks*
True story. :rolleyes:

Oh. And for the record. I do tell every customer that it's for the MICROWAVE... and it says so in the catalog. But you know... sometimes people just arent the brightest bulbs in the box, ya know? ;)
Click to expand...

Don't you just want to say "DUH"! to some of these people!!! My customer did use the microwave...the bottom is smooth with the pattern of her glass turntable imprinted on it!

Put it in the oven? Come on people...IT'S PLASTIC!! I had a host order a new microcooker because her MIL put it on the stove top! Some people just don't think first. Maybe we should just look at it as job security....as long as they do stupid things....they will keep coming back for more :D
 
I did a show at my best friends house about 6 years ago and I told her to melt the chocolate in the "micro"cooker and she put it on her stove burner and well, you know what happened, the house filled up with smoke! and the smoke detectors went off! She felt so bad and my husband teased her for months, cause she's "blonde!" She retaliated with, "your daughter is blonde buddy, so watch what you say!" it was all in good fun! My daughter is no longer blonde, her hair is light brown and my husband has fun reminding my best friend of that all the time. PC just mailed me a new one right away!

I have heard of the rice cooker melting like that before!:eek:
And I would use liquid when making rice pudding, not sure how much though!:o
 
My BIL put the small microcooker on the stovetop too. Evidently it looks that durable! That IS a good point to check to see where it was used. I work a computer store and you'd be surprised how insistent you have to be. I had someone call with a "remove disc from drive a: and hit any key". I asked if he did that and he said "yeah, there is no disc there". I said, just humor me and check while I'm on the phone. "Fine" and then two seconds later "oh".
 
My rice cooker cooked my rice right into the bottom of the thing! all the little grains were just melted into the plastic.
I can't make rice in that thing to save my life! :o
 
  • Thread starter
  • #15
Thank you guys for all your suggestions!!! I appreciate it! My customer has used the cooker for rice and loves it- I just felt bad that the recipe book that I gave her -killed her rice cooker. If anyone has used the Quick Rice Pudding (with success) let me know- all the recipes I have found have no liquid in it. hmmmm. :) Have a great day guys- you are all lifesavers!!!
 

Frequently Asked Questions

Why did the rice cooker melt while making quick rice pudding?

The rice cooker may have melted due to overheating, which can happen if the appliance is not designed to handle the specific recipe or if it was left on for too long without sufficient liquid. Always ensure you're following the manufacturer's guidelines for cooking times and liquid ratios.

Was the rice cooker overloaded with ingredients?

Yes, overloading the rice cooker can lead to overheating and potential melting. It's important to adhere to the maximum capacity specified by the manufacturer to prevent damage and ensure even cooking.

Could there have been a malfunction in the rice cooker?

Absolutely, a malfunction such as a faulty thermostat or damaged heating element can cause the rice cooker to overheat. If you suspect a malfunction, it's best to stop using the appliance and consult the manufacturer or a professional for repairs.

Was the rice cooker used on a surface that couldn't handle heat?

Using the rice cooker on a surface that is not heat-resistant can cause damage to both the cooker and the surface. Always place the rice cooker on a stable, heat-resistant surface to avoid any issues during cooking.

Did I use the wrong type of rice or ingredients for the recipe?

Using the wrong type of rice or ingredients can affect cooking times and temperatures. It's essential to use the type of rice recommended in the recipe and to follow the instructions closely to avoid any cooking mishaps.

You must log in or register to reply here.

Similar Pampered Chef Threads

Aunt's Rice Struggles: Can the Rice Cooker Plus Help?
  • wadesgirl
    • Products and Tips
Replies
7
Views
3K
rlombas
Is Liquid Needed for Quick Rice Pudding in a Rice Cooker Recipe?
  • yankfan24
    • Pampered Chef Recipes
Replies
4
Views
2K
Amanda Goode
How can I make a delicious rice pudding using the Rice Cooker Plus?
  • jrny2001
    • Pampered Chef Recipes
Replies
4
Views
2K
nancycookspc
Anyone Made the Quick Rice Pudding?
  • raroll
    • Recipes and Tips
Replies
2
Views
1K
Admin Greg
Mystery of the Melting Rice Cooker: Unbelievable Tales!
  • GeorgiaPeach
    • Products and Tips
Replies
7
Views
6K
rlombas
Rice Cooker Plus - Quick Rice Pudding
  • muffetts
    • Recipes and Tips
Replies
8
Views
4K
missydivine
Quick Rice Pudding - Rice Cooker (Help Asap!)
  • Pampered Laura
    • Recipes and Tips
Replies
4
Views
3K
Pampered Laura
Cook Wild Rice in Rice Cooker Plus: A Recipe to Wow the Hard-to-Please!
  • byrd1956
    • Recipes and Tips
Replies
13
Views
9K
chefdoreen
Making Rice Pudding with a Rice Cooker: Need Help!
  • 4kids4me
    • Recipes and Tips
Replies
5
Views
3K
4kids4me
Anybody Made Rice Pudding in the Rice Cooker Plus? Please Help...
  • SummerG
    • Recipes and Tips
Replies
6
Views
4K
cla519
Back
Top