Overcoming Phone Fear: My PC Journey and Success Story

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Discussion Overview

This thread centers around participants sharing their experiences and feelings regarding phone use in their Pampered Chef businesses, particularly addressing the common challenge of phone fear. Several individuals recount personal stories of overcoming this fear and the impact it has had on their confidence and business efforts.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant, identifying as a consultant, shares that despite initially hating phone calls, they made several calls while home sick and experienced a small success that boosted their confidence.
  • Another participant expresses that the hardest part is simply picking up the phone, but once on the call, it becomes easier.
  • Several users mention their own struggles with phone fear, noting that once they start making calls, they find it easier to continue, even if they do not secure bookings.
  • One participant reflects on a successful figure in another business who emphasizes the importance of making live contacts and breaking down call goals into manageable parts.
  • Another participant humorously notes the prevalence of phone fear among consultants in the business.

Areas of Agreement / Disagreement

Participants generally agree on the difficulty of initiating phone calls but express differing levels of success and comfort once they begin. No clear consensus emerges on strategies for overcoming phone fear.

Contextual Notes

The discussion reflects personal experiences and feelings related to phone use in the context of building a Pampered Chef business, with an emphasis on individual journeys rather than formal guidance.

Who May Find This Useful

This thread may be of interest to consultants who experience similar challenges with phone communication and are looking for relatable experiences from peers in the community.

L
lisatx04
Messages
74
I have been doing PC since October and it has been slow. I hate the phone and hate making customer care calls. Today I was home sick and was really getting some PC things together, like realtor packages and neighborhood announcements. Anyway, I picked up the phone and made 6-8 calls!!!! Granted, I got machines on all of them but one but on the one that I spoke to, I mentioned the HWC campaign for May and her mother is a 10 year breast cancer survivor!! She is going to think about doing a show!! I know, nothing set in stone, but it's a start.

Just wanted to share my little success with you!!

Lisa
 
I truly believe that just picking up the phone and dialing is the hardest obstacle.........once you're on the phone it comes easy, but it just the picking it up and doing it!:p
Great job for you, and isn't it a great confidence booster to do something new?
 
Way to go! I share the same phone phobia, and I, too, tried to kick my fears last night. I didn't have any success, but it was a step in the right direction.
 
Way to go! I too struggle with Phone fear but once I pick up the phone I get on a roll and it's so much easier even if I don't get any bookings from it, I am a least using the phone and it's gotten me reorders from doing so!
 
That's awesome news! I hope she follows through!
 
It's funny how many in the business have "phone fear". :)
 
That's fabulous - picking up the phone REALLY is the hardest part - congrats on getting over that hurdle!
 
That is great, really shows why we should all get over our phone phobia. Now if there were a pill I could take...
 
I can totally relate! Ilene Meckley was a single mother of 5 and incredibly successful in Discovery Toys (so PC should be really easy, right?). She thinks that leaving messages are extra credit and don't really count towards your daily goal. But she breaks it down for you really easily: Make 2 contacts between 8-noon. 2 contacts between noon-3, 2 contacts betweem 3-6 and 2 contacts between 6-8. You can start out more slowly and tweak it to fit your schedule. Also, making live contacts, such as talking to the lady at the gas station, etc. count as one of your contacts for that time period, so it's really easy if you think about it. She recruited hundreds of consultants a year, so something she says must work!
 

Frequently Asked Questions

What is "phone fear" and how does it affect direct sales?

Phone fear refers to the anxiety or apprehension many people feel when making phone calls, especially in a sales context. In direct sales, this fear can hinder communication with potential customers and team members, making it difficult to build relationships and close sales. Overcoming this fear is crucial for success in the industry.

How did you overcome your phone fear in your Pampered Chef journey?

I started by practicing my phone skills with friends and family, gradually increasing the complexity of my calls. I also set small, achievable goals for myself, such as making one call a day. Over time, I became more comfortable and confident, which significantly improved my ability to connect with customers.

What strategies did you find most effective in building confidence for phone calls?

Some effective strategies included role-playing scenarios, scripting my calls, and focusing on the value I was providing to customers. Additionally, I learned to reframe my mindset by viewing calls as opportunities to help others rather than as sales pitches, which helped reduce my anxiety.

Can you share a specific success story related to overcoming phone fear?

One memorable success was when I called a lead who had previously shown interest in a Pampered Chef product. Initially nervous, I followed my script but also allowed the conversation to flow naturally. By the end of the call, not only did I secure a sale, but I also built a rapport that led to her hosting a party. This experience reinforced my belief that overcoming phone fear can lead to meaningful connections and sales.

What advice would you give to someone just starting their journey in direct sales and facing phone fear?

My advice would be to take it one step at a time. Start with familiar voices, practice regularly, and don’t be afraid to make mistakes. Remember that everyone experiences some level of fear, and the more you practice, the easier it will become. Celebrate small victories along the way to build your confidence!

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