Question From Customer on Knife/Case Set

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Discussion Overview

The thread discusses experiences and opinions regarding the ease of removing knives from their cases, with participants sharing personal anecdotes about whether the knives stick and how to handle them safely.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Debate/contested

Main Points Raised

  • One participant mentions that their knives have never gotten stuck, but acknowledges that one knife is loose.
  • Another participant shares their experience of a knife sticking and notes that instructions suggest squeezing the sides of the case to help loosen it.
  • One participant expresses concern that if a knife is stuck and cannot be removed, it could be considered a defect.
  • A different participant recounts a customer's difficulty with a utility knife and highlights that improper handling contributed to the issue.
  • One participant shares a serious incident where a knife stuck caused an injury, emphasizing the importance of careful handling.
  • Another participant states that Pampered Chef is being sued over the sticking issue, suggesting that knives are defective if they stick.
  • One participant describes a technique for safely removing knives without them getting stuck, noting that their knives have never had this issue.

Areas of Agreement / Disagreement

Views differ on whether knives commonly stick in their cases, with some participants reporting issues while others have not experienced this. There is no clear consensus on the overall reliability of the knife cases.

Contextual Notes

Participants share a range of personal experiences with the knife/case sets, including both positive and negative encounters, as well as safety concerns related to handling the knives.

Who May Find This Useful

Consultants and customers interested in understanding the experiences of others regarding the knife/case sets may find this discussion relevant.

C
christina1980
Messages
3
Does anyone know if the knife/case sets, do the knives come out easy or do they stick. are they guranteed not to stick??
 
I'm not exactly sure what you mean by "stick". Mine have never gotten stuck. There is one that is super lose, but I would not say that the others stick.

I would venture to say that they are guaranteed not to stick. If they got stuck in the case, that would be a defect.
 
One of my new consultants had told me that one of hers stuck and I too had never heard of this before. I just got myself s chef's knive and low and behold... it sticks.

My consultant read the instructions that came with it... go figure... not something I would have thought to do. lol

It says to squeeze the white sides of the case while lifting up on the handle. In time it should loosen.

I still would check with home office just in case but if they printed it in the instructions than they may not replace them unless they are impossiple to get out.
 
  • Thread starter
  • #4
so if the knifes stuck in the case and would not come out then that is a defect???
 
Getting the knife from the caseWhen I first got my Chef's knife it was hard to get out of the case but the other kinves were easier. After using it several times it has loosened up. I suggest you tell them that sometimes they're tight at first and that's good. You WANT them to click in there. They are made to keep the knive blades away from fingers reaching in the drawers!

If the knife is really stuck I would call that a "defect" too. It could be dangerous to force it out - you wouldn't have control of that sharp knife! Have them try it several times by squeezing the sides like the use and care card says (I hadn't read that either - thanks!) and if it still doesn't come out call Customer Service. They'll do an exchange for a different one.
 
Knife SetI have a customer who bought the utility knife and complained that it was difficult to get out of the case.

Finally found out that every time she was pulling it out of the case, she was squeezing the black sharpener! She loves the knife now that she knows how to pull it out without sharpening it every time!
 
Knife Sticking In CaseI Have A Small Paring Knife That Stuck In The Case. As I Was Trying To Get It Out, I Sliced The Palm Of My Hand And Had To Go To Er For 7 Stitches. Please Make Sure That The Knife Is On A Flat Surface And Pull It Out Side Ways.....i Have Learned My Lesson! :(
 
  • Thread starter
  • #8
Just thought that everyone should know, pampered chef is being sued becuase of the knives sticking in their cases in Missouri. The knives are defective if they stick in the case and pampered chef will replace them if they do.
 
I was always told that when you wanted to pull them out without sharpening them, hold the knife blade away from you, push on the PC logo and opposite side, and it comes right out. Mine have never gotten stuck, and that makes it so you won't have a chance of cutting yourself, either.
 

Frequently Asked Questions

What is included in the Pampered Chef Knife/Case Set?

The Pampered Chef Knife/Case Set typically includes a selection of high-quality knives such as a chef's knife, paring knife, and utility knife, all housed in a durable case for safe storage and transport. The exact contents may vary, so it's best to check the product description for specifics.

Are the knives dishwasher safe?

No, the knives in the Pampered Chef Knife/Case Set are not dishwasher safe. To maintain their sharpness and longevity, it's recommended to hand wash them with mild soap and warm water, then dry immediately.

What materials are the knives made from?

The knives in the Pampered Chef Knife/Case Set are typically made from high-carbon stainless steel, which provides excellent durability and sharpness. The handles are often designed for comfort and grip, made from a sturdy, non-slip material.

How do I sharpen the knives?

You can sharpen the knives using a honing steel or a knife sharpener designed for stainless steel blades. Pampered Chef also offers a knife sharpener that is compatible with their knives, ensuring you maintain the best cutting performance.

Is there a warranty on the Knife/Case Set?

Yes, Pampered Chef offers a limited lifetime warranty on their knives, which covers defects in material and workmanship. However, it does not cover damage due to misuse or normal wear and tear. Be sure to check the warranty details included with your purchase for specific terms.

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