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I totally understand that, and I'm happy to return it, but it's defective and prevents me from showing it at cooking shows. I feel that they should pay the shipping cost, not me.
So if I hack off a piece of the lid, they should just accept that? lol! It didn't break per se, just the hairline cracks, but it's just not good to show it that way! Makes this incredible piece look like cheap shoddy quality! :(
I just submitted a product adjustment because I found several hairline cracks around the lip of the base (not sure if it's just the finish, or if they go through to the stone) and also a hairline in the lip of the lid that does go through into the stone. The e-mail I received back said I have to...