cheflorraine
Gold Member
- 375
I just got an email from a customer:
"That wine bottle opener broke while we were opening a bottle. What can I do? I fear that this is a problem with this type of opener and will happen again."
I don't have this, but those of you that do - have you ever had any trouble with it? I know there is a 3-year guarantee, so I can't think that they would normally break easily. I don't know how she was using it to have it break either...
Any suggestions or cautions? I'd rather get some feedback first before replying to her when I haven't used it personally!
"That wine bottle opener broke while we were opening a bottle. What can I do? I fear that this is a problem with this type of opener and will happen again."
I don't have this, but those of you that do - have you ever had any trouble with it? I know there is a 3-year guarantee, so I can't think that they would normally break easily. I don't know how she was using it to have it break either...
Any suggestions or cautions? I'd rather get some feedback first before replying to her when I haven't used it personally!