NikkiC515
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The typical delivery time for a Pampered Chef kit is 3-5 business days. However, during peak seasons or inclement weather, it may take longer for your kit to arrive.
Yes, you can track your kit's delivery status using the tracking number provided in your shipping confirmation email. Simply enter the tracking number on the UPS website to see the most up-to-date information on your kit's whereabouts.
If your kit is missing or damaged during delivery, please contact our customer service team immediately. They will work with UPS to resolve the issue and ensure that you receive a new kit as soon as possible.
If your kit has not been shipped yet, you may be able to change the delivery address by contacting our customer service team. However, if your kit has already been shipped, we are unable to change the delivery address.
Yes, someone will need to be home to receive and sign for the kit. If no one is available to sign for the kit, UPS will leave a notice and attempt delivery again the next business day. After three unsuccessful delivery attempts, the kit will be returned to us.