yummybytes
Silver Member
- 473
DebbieJ said:Merrill's customer service sucked. They didn't even know what they were selling. I had questions they couldn't answer. They didn't have sample or pictures of lots of things. People were coming back with their "will call" bags that were packed incorrectly.
I like the look of their stuff, but they need better prices and need to replace their CS staff or come have the Trader Joe's people train them or something. That store has the best CS ever.
TJ's is soooo my fave... That store is perfection inside four walls.
Starbucks is defintiely high up on the CS factor as well for me. They are always so perky (ceffenated?) and helpful.