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Today when I click 'personalize' I am taken to the Dashboard showing the active/removed/bad e-mail/& opted out numbers. My guess is that is where I should have been taken the other day. Now I am trying to figure out another problem. I got an e-mail saying a customer opted out. I contacted the customer and she said she didn't opt out, but the last mailing she had problems with because the writing was double-writing and hard to read. Everything was written twice and overlapped. She did not want to be opted out. When I logged in to change it back to opting in she is not even listed as opted out. This does not make sense.....I then wanted to send a text mailing to her from within the website, but I cannot find the choices of various e-mails like we had in the legacy site. Can anyone point me in the right direction?byrd1956 said:So I am in the process of 'jumping on board'; taking it a step at a time. Under customer e-newsletter the last thing we can do is personalize. I have tried that link at least 6 times and even logged out and back in, but I keep getting the same message:
Oops! We are still processing...
Refresh the page or click the "F5" key on your keyboardIs this one of the glitches others have talked about?
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