lt1jane
Gold Member
- 1,343
My team will NEVER stay at the Hilton again. We suffered though a litany of errors. The worst being billing. When I checked in, one night of my room was supposedly paid for. We were told we had to pay for the second night.
It should NOT have been paid for. I knew that my director had the cash for my room and I could get it back from her. I was charged $55.80 for Thursday AND Friday nights. So was my roommate who checked in and out with me. A third roommate paid her $111.60 and I'm not certain about the 4th, I think she was going to pay my director since she (My director) was charged $223.20 for that first night and the Hilton would NOT refund her credit card - smothing to do with how Experian paid them. This is why several of us were just giving up and paying her directly because the Hilton coulnd't figue out their rear end from a hole in the ground.
Because I gave my director cash in advance, she gave me $55 back. not a big deal. I got home and looked at my bank balance, I was charged twice!! Check how you paid to make sure you did not pay twice!!!!!
It should NOT have been paid for. I knew that my director had the cash for my room and I could get it back from her. I was charged $55.80 for Thursday AND Friday nights. So was my roommate who checked in and out with me. A third roommate paid her $111.60 and I'm not certain about the 4th, I think she was going to pay my director since she (My director) was charged $223.20 for that first night and the Hilton would NOT refund her credit card - smothing to do with how Experian paid them. This is why several of us were just giving up and paying her directly because the Hilton coulnd't figue out their rear end from a hole in the ground.
Because I gave my director cash in advance, she gave me $55 back. not a big deal. I got home and looked at my bank balance, I was charged twice!! Check how you paid to make sure you did not pay twice!!!!!