AJPratt
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AJPratt said:Did you just send the email to the customer service email?
I have missed them, too! I just found one foot and thought the other one would also be in my bag, but it wasn't. I actually haven't put mine in the dishwasher. I guess I baby my USG. And I haven't had problems with them leaving marks.chefjeanine said:The Rubber Feet arrived yesterday!
I have missed having them. . .the USG slides around on the cutting board without them. Not a big help in selling this product. Now I'm back in business. Just curious, did anyone else have the problem I had? Feet got sticky and left gray marks on everything. Just re-read John's post, are we supposed to take out the feet before putting it in the dishwasher? Need feet? Ask and you shall receive.
To request a part that is not listed on the replacement part order form, you will need to contact our customer service team at 1-800-xxx-xxxx. Our representatives will be happy to assist you with your request.
Unfortunately, we are unable to provide parts that are discontinued or no longer available. We apologize for any inconvenience this may cause.
The time it takes to receive a requested part may vary depending on availability. Our customer service team will provide you with an estimated time frame for delivery when you make your request.
No, there is no limit to the number of parts you can request. However, please keep in mind that some parts may have a limited availability and may take longer to receive.
No, there is no additional cost for requesting a part not on the replacement part order form. However, shipping charges may apply depending on the requested part and your location.