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Teresa Lynn said:WARNING the cost of shipping the knife block back was $34
the finish came off of mine and I did an adjustment I mailed it in the same box it is packaged in and it was outrageous
Teresa Lynn said:WARNING the cost of shipping the knife block back was $34
the finish came off of mine and I did an adjustment I mailed it in the same box it is packaged in and it was outrageous
Teresa Lynn said:it was the regular post office
and i took it back out of the lady's hands and wouldn't let her print the postage...
HO had already sent the new one and I put it in the box it came in I called HO on my cell while at the post office and asked for a commission adjustment and I'd throw this one in my camper or one of my boy's apartments because I was not paying that much
but they needed it back for quality issues I finally threw enough of a fit that they sent a label.
SassyCook said:It was on here Janet. Also I think I'm going to send the carving set back, it's kinda too big and hard to handle.
chefann said:There are more slots than we currently have knives in the line. I view it as an opportunity for HO to introduce more knives in the future without needing to redesign the block.
rajenkiPC said:Teresa, I'm so confused...has something changed? Whenever I do an adjustment, I've never had to pay for return shipping. I've been out of the loop for a while...was that discontinued? That was one of our best customer service offerings!
Yes, our knife blocks are designed to fit a variety of knife sizes and shapes. The block has multiple slots and can accommodate both large and small knives.
Yes, our knife blocks have slots specifically designed for carving knives, so your carving set will fit perfectly.
No, our knife blocks are pre-designed and cannot have slots removed or added. However, they have enough slots to accommodate most knife collections.
The slots in our knife blocks are angled, which helps to keep the knives securely in place and prevents them from slipping out.
No, we do not recommend putting the knife block in the dishwasher. It is best to hand wash it with warm soapy water and dry it thoroughly before using it again.